Medical Support Assistant

Job Description

Job Description

Description:

While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits.

Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary for this Colorado position is $23.25-$25.24 per hour . Actual pay will be adjusted based on experience and other job related factors permitted by law.

Shiloh Benefits:

• Insurance benefits include health, dental, vision, life, accident, and critical illness.
• 403(b) retirement plan with match
• Paid time off
• Personal leave
• 10% off tuition at CCU for their online programs
• ClassPass Membership - A wellness benefit providing access to a variety of fitness classes, gyms, and wellness experiences to support your health and well-being
• Bonuses
• Flexibility
• Growth opportunities are available throughout the agency as we love to promote from within!

Schedule:

• Hours will be worked Monday through Friday, between 8:30 AM and 5:00 PM.
• Schedule is flexible.

Responsibilities:

• Schedule and transport clients to medical, dental, vision, psychiatric, and court appointments.
• Maintain accurate medical charts, rosters, and reports in compliance with state standards.
• Document all medical appointments, injuries, and follow-up care.
• Ensure timely scheduling of initial and follow-up medical appointments.
• Coordinate and support psychiatric care, including obtaining necessary documentation and approvals.
• Ensure youth have adequate and accurate medication by managing prescriptions, refills, and medication records.
• Monitor and address medical requests, medication changes, and errors while ensuring proper documentation.
• Communicate medical updates and coordinate with multidisciplinary teams.
• Maintain compliance with medical consent requirements, state regulations, and agency policies.

Requirements:

• Must be a High School graduate
• Must have good problem solving skills
• Must have excellent organizational skills
• Must be at least 23 years of age
• Must have basic computer knowledge
• Must be flexible to travel between multiple campuses when needed
• Experience working with youth diagnosed with mental illness
• Some medical background is a plus
• Must have a valid Colorado driver’s license or the ability to obtain one with a clean motor vehicle record
• Applicants must successfully complete a comprehensive background screening as a condition of employment, in accordance with Colorado Department of Human Services regulations for child care facilities. This screening includes state criminal background checks, fingerprinting, sex offender registry searches, and abuse and neglect clearances. If the applicant has lived in any other state within the past five years, equivalent background and abuse/neglect checks from those states will also be conducted. In addition, all direct care applicants are required to complete a health evaluation or physical prior to beginning service to confirm they are fit for duty.
• Bilingual (English/Spanish) Preferred

Posting Date: 7/7/2026

Application Window: Ongoing (Applications will be accepted on an ongoing basis)