Key Account Manager - Kroger

Key Account Manager Kroger Heartland Food Products Group | Cincinnati, OH We are seeking a Key Account Manager (KAM) to support and help lead our Kroger business. This role will report directly to the National Account Manager Kroger & Harris Teeter and play a critical role in day-to-day account management, execution, and analytical support across Heartland's brand portfolio. This position is based in Cincinnati, OH. What You'll Do Support Kroger Customer Leadership Partner closely with the National Account Manager to execute Kroger strategy and Joint Business Plans Serve as a key day-to-day contact for Kroger merchandising and support teams, as appropriate Prepare customer-facing materials for line reviews, innovation presentations, and business updates Drive Execution & Commercial Performance Support delivery of volume, trade spend, and profitability targets Manage promotional planning, deal execution, and item maintenance in Kroger systems Track promotional performance and identify opportunities to improve effectiveness Analytics, Forecasting & Insights Maintain forecasts, demand planning inputs, and customer scorecards Analyze syndicated data (Circana/IRI, Nielsen) and Kroger-specific reporting to identify risks and opportunities Translate data into clear insights and recommendations for the NAM and broader team Merchandising & In-Market Excellence Partner with Kroger merchandising teams to support shelf execution, display compliance, and item launches Track distribution, pricing, and promotional compliance across Heartland's portfolio Support innovation launches and post-launch performance tracking Cross-Functional Collaboration Work closely with marketing, category management, supply chain, finance, and customer service teams Help ensure internal alignment to customer needs and timelines Act as a strong internal advocate for Kroger priorities What You Bring Required Qualifications Bachelor's degree required 36 years of CPG sales, account management, or customer-facing experience Experience supporting or calling on Kroger strongly preferred Strong analytical skills and comfort working with syndicated and customer data Solid understanding of grocery retail fundamentals and trade execution Strong organizational skills and attention to detail Preferred Experience Experience in branded food or beverage categories Exposure to trade promotion management systems and forecasting tools Experience working in a fast-paced, matrixed organization Key Competencies Results-oriented with a strong execution mindset Collaborative team player who partners well cross-functionally Analytical thinker who turns data into action Clear communicator with strong presentation skills Curious, proactive, and eager to grow #J-18808-Ljbffr Heartland Food Products Group