Medical Assistant Lead

Job Description

Job Description

Join Community Medical Group

Community Medical Group is seeking a dedicated, experienced, and team-oriented Medical Assistant Lead to join our growing healthcare team.

As a Medical Assistant Lead, you will play a key role in supporting daily clinical operations, maintaining efficient patient flow, and ensuring the delivery of high-quality patient care. This position serves as a clinical leader within the center, providing guidance, training, and support to Medical Assistants and other clinical staff while working closely with providers and management to drive operational excellence.

This is an excellent opportunity for a healthcare professional who enjoys leadership, teamwork, and making a positive impact on patients and staff.

Benefits

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth

Key Responsibilities

• Provide leadership and daily support to the Medical Assistant team while serving as a clinical resource for staff
• Perform all Medical Assistant duties as needed to support patient care and clinic operations
• Assist with training, onboarding, and ongoing development of new and existing staff
• Support clinic leadership in supervising clinical support staff and maintaining workflow efficiency
• Monitor patient flow, wait times, and operational processes to enhance the patient experience
• Collaborate with providers and clinical staff to ensure HEDIS, quality, and preventive care measures are achieved
• Ensure compliance with HIPAA, OSHA, AHCA, and other regulatory requirements
• Coordinate inventory management, ordering, and maintenance of medical supplies and medications
• Monitor medication and vaccine expiration dates and ensure appropriate storage and handling procedures
• Perform phlebotomy duties, specimen collection, and laboratory support as needed
• Review referral statuses and ensure follow-up documentation is completed within the EMR
• Promote a safe, organized, and efficient clinical environment
• Perform additional duties as assigned

Qualifications

• High school diploma or equivalent required
• Medical Assistant certification from an accredited organization required
• Phlebotomy certification preferred
• Previous experience in a clinical or medical office setting required
• Leadership or supervisory experience preferred
• Proficiency with Microsoft Office applications and electronic medical record systems
• Strong knowledge of medical terminology and clinical workflows
• Excellent organizational, communication, and interpersonal skills
• Strong problem-solving skills and attention to detail
• Ability to manage multiple responsibilities in a fast-paced environment
• Bilingual in English and Spanish or English and Creole preferred

Join Our Team

Join a team committed to delivering compassionate, accessible healthcare while supporting the communities we serve. At Community Medical Group, you'll have the opportunity to lead, grow professionally, and make a meaningful difference every day alongside a dedicated team of healthcare professionals.