Human Resources Specialist

This position is in office in Pasadena, Monday - Friday, 5 days a week.

Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Human Resources Specialist to join our team! The HR Specialist serves as a key operational partner within the Human Resources function, supporting a broad range of employee lifecycle, compliance, HR technology, reporting, and workforce administration activities. This position is responsible for coordinating and executing critical HR processes that support a multi-state workforce while ensuring operational efficiency, data integrity, regulatory compliance, and a positive employee experience. In addition to day-to-day administration, the role contributes to process improvement initiatives, technology optimization, workflow automation, reporting and analytics, and organizational projects that support the Credit Union’s strategic objectives.

Primary Responsibilities

• Administering employee lifecycle transactions, including onboarding, employment changes, transfers, promotions, separations, Personnel Action Form (PAF) coordination, HRIS updates, records management, and employee communications.
• Maintaining employee data and HR records within ADP Workforce Now, the Employee Information Center (EIC), and other HR systems by performing data entry, validation, auditing, reporting, and issue resolution to ensure accuracy and compliance.
• Coordinating compliance-related activities, including Form I-9 and E-Verify administration, labor law posting requirements, record retention practices, unemployment claims, State Disability Insurance inquiries, NMLS tracking, Motor Vehicle Record administration, and licensing-related activities.
• Supporting leave of absence, ADA accommodation, return-to-work, and workers’ compensation processes through case tracking, documentation management, employee and leader communications, record maintenance, and escalation of complex compliance matters.
• Providing administrative support for employee relations activities, including case intake, documentation preparation, confidential record management, meeting coordination, follow-up communications, and tracking actions associated with investigations, corrective action, coaching, and manager consultations.
• Coordinating recruiting, onboarding, and offboarding activities, including interview scheduling, candidate communications, pre-employment screening, new hire setup, New Employee Orientation, separation logistics, final paycheck coordination, equipment return, and system provisioning and deprovisioning in partnership with internal business partners.
• Supporting daily HR department operations through mail administration, notary services, vendor coordination, invoice reconciliation, payroll-related administrative activities, employee recognition programs, company events, safety initiatives, and employee support services.
• Preparing, analyzing, and maintaining HR reports, workforce metrics, and tracking tools related to employee lifecycle activity, turnover, leave administration, employee relations matters, compliance obligations, and acquisition integration efforts.
• Identifying and implementing process improvements, workflow enhancements, HR technology solutions, automation opportunities, document management improvements, and AI-enabled tools that improve accuracy, efficiency, compliance, and service delivery.
• Participating in and coordinating Human Resources projects and organizational initiatives, including onboarding and offboarding modernization, workflow redesign efforts, leave management improvements, policy implementation, acquisition integration activities, and employee experience initiatives.
• Collaborating with leaders, employees, vendors, and cross-functional business partners to support Human Resources objectives, ensure operational effectiveness, and deliver a high-quality employee experience.
• Performing other duties, assignments, and projects as needed to support departmental priorities, organizational objectives, and the evolving needs of the Credit Union.

Basic Qualifications

• Education: Bachelor’s degree preferred, or an equivalent combination of education and progressively responsible Human Resources experience.
• Certification: SHRM-CP, PHR, or comparable HR certification preferred but not required.
• 2 years of experience with Human Resources operations, HR administration, onboarding, compliance, HRIS, or employee lifecycle support experience preferred.
• 2 years of experience using ADP Workforce Now or a comparable HRIS preferred
• Experience using Excel, Word, Outlook, including experience working with advanced formulas such as Vlookup in Excel.
• Working knowledge of employment records, confidentiality requirements, Form I-9/E-Verify, leave administration, accommodation support, workers’ compensation coordination, and multi-state employment considerations preferred.

Benefits

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 3 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at View email address on us.fitly.work.