Program Coordinator, Continuing Education and Workforce Development (Internal)

Hudson County Community College Program CoordinatorContinuing Education and Workforce DevelopmentJersey City, NJUnion Affiliation: Academic Administrative AssociationPay Grade: 112, Coordinator IIReports to: Director of Continuing Education and Workforce DevelopmentFor Internal Consideration Only"Hudson is Home" is about our people. Hudson County Community College truly cares about our faculty, staff, students and community. At HCCC, you will be respected, supported, and valued! Our caring, collaborative, and diverse culture is what defines us and together we can and will achieve our dreams!Our PerksHCCC provides full-time employees with a strong, comprehensive benefits package that includes: Medical, Dental, Vision, Life Insurance, Parental Leave, Paid Time Off, Retirement Plans, and up to $9,000 per year invested in your tuition reimbursement. Additionally, we also offer employee assistance programs, flexible spending accounts, flexible hybrid schedules (depending on the position), employee discount marketplace, auto and home insurance discounts and more.About This RoleThe School of Continuing Education and Workforce Development is an exciting and entrepreneurial office within the College, which offers a wide variety of non-credit classes, courses, seminars and training sessions for the community. These offerings are focused on revitalizing careers, upgrading skills and credentials, growing businesses and pursuing pastimes and passions. Additionally, the HCCC Hudson for Business is the area leader in developing and delivering educational classes and programs for Hudson County's businesses, organizations and individuals. Join a winning team focused on serving the educational training needs of the Hudson County business community.Reporting to the Director of Continuing Education and Workforce Development, the Coordinator is an entrepreneurial position working with a portfolio of businesses and nonprofit organizations to provide best in class training. The Coordinator interfaces with external clients and partners, students, instructors, and other College departments to grow the existing portfolio of business and ensure that classes are scheduled and staffed, instructional offerings are of the highest standard, books and supplies are ordered, and the office is run professionally. The position supports the School's workforce development efforts by creating and managing training programs and other educational related programs based on clients' and partners' business needs.Summary of DutiesWhat You'll DoWork with Business Developer and Workforce Development leadership to:Develop and implement training programs throughout the year, based on business client and community needs. This includes program ideation, instructor sourcing, assistance with curriculum development, and researching and acquiring teaching materials.Develop training proposals for clients and partners based on business needs.Provide information about programs, register students, schedule classes and ensure classes run on schedule.Assists in marketing efforts for Workforce Development. This includes promoting programs online and in-person, developing marketing materials for courses, and student outreach.Works with Director and Business Developer to create program budgets, and to forecast and track individual project expenses.Participates in the preparation and analysis of status reports and assessments.Interfaces directly with clients, partners, students, and the general public.Provides speedy response to all client and partner concerns and complaints.Ensures a superior level of quality customer service to both internal and external clients and partners.Primary point of contact for instructors.Confirm payroll hours for part-time instructors teaching or writing curriculum for training courses.Ensures integrity of course evaluation process; supports the director as needed to meet with instructors to review course evaluations.Maintains effective communications with other college departments with regards to scheduling classes, food and beverage needs, audiovisual requirements, etc.Ability to work a flexible schedule, where needed, to ensure appropriate coverage of Continuing Education and Workforce Development.Ability to interact effectively with various HCCC departments and represent the College with external clients and partners.Performs related duties as delegated or assigned by the Director of Continuing Education and Workforce Development.QualificationsWhat You'll NeedEducation and ExperienceHigh School Diploma or GED.Five years' experience in a related field may be considered in lieu of the Associate's degree.The ability to multi-task is required.Demonstrated experience working with multiple projects, in a contract-training center, or other related experience.Proficient in Microsoft Office, especially Outlook, Word, and Excel, AI, Canva, Smartsheets, and project management platforms.Experience in marketing and communications.Attention to detail, excellent written and verbal communication skills, and organizational skills, are a must.Experience developing and submitting program and financial reports.Ability to interact effectively with various HCCC Schools and offices and represent the College with external clients and partners.Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.Competencies and SkillsAssociate degree.Prior experience working with labor market information.Knowledge of Hudson County and established business networks.BenefitsHCCC EMPLOYEE BENEFITS: We value and appreciate all employees and acknowledge the importance of a comprehensive benefit program. Below is a brief glance of HCCC benefits, perks, and discounts offered to employees. For more detailed information about employee benefits please visit: As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies. HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.