Customer Service Rep (02803) - 1135 W. Wood

Store Customer Service Rep

Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.

Responsibilities:

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare high-quality pizzas and other menu items according to company standards
• Process cash and credit card transactions with precision
• Provide outstanding customer service, ensuring customer satisfaction with every interaction
• Maintain a clean and organized work area, adhering to food safety and sanitation guidelines
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold the store's cleanliness standards
• Handle customer inquiries, concerns, and special requests in a professional and friendly manner
• Contribute to a positive work environment by demonstrating a can-do attitude and team spirit

Qualifications:

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and listening
• Capability to multitask and work efficiently in a fast-paced environment
• Basic math skills for handling cash transactions accurately
• Physical ability to lift up to 25 lbs and stand for extended periods
• Flexibility to work weekends, holidays, and various shifts as needed
• Ability to follow directions and adhere to company policies and procedures
• Team player mentality with a willingness to assist colleagues as needed
• Basic food handling knowledge or willingness to learn
• Attention to detail in order taking and food preparation
• Positive attitude and easy smile, even during busy or challenging situations
• Reliable and punctual with a strong work ethic

Additional Information:

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.