Senior Manager for Operations Improvement

Description

Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail stores and is actively recruiting a Senior Manager for Operations Improvement. If you possess relevant experience in this field, we invite you to bring your skills to our fast-paced and welcoming work environment!

As a Senior Manager for Operations Improvement, your role will oversee multiple projects by defining the scope of work and project objectives; establishing project activities, deliverables, milestones, and timelines; coordinating planning activities and assembling management plans; tracking changes to plans and ensuring resolution of critical issues; managing the governance of project plans; identifying resources needed for project completion; monitoring budgets and costs for projects; and delivering presentations, status reports, and other project documentation to stakeholders at regular intervals.

Compensation :

• Salary range: $90,000 - $180,000
• Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, geographic location, level of job offer, qualifications and other job-related factors.
• Eligible for bonus incentives

Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

• Multiple health plan options, including vision & dental plans for you & dependents
• Walmart discount
• Work vehicle and tools provided
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Pay during military service
• Paid time off - to include vacation, sick leave and parental leave
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth
• World-class training

Essential Functions:

• Manages content management initiatives by evaluating and prioritizing content requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating with the team to develop and implement intra-net content; providing guidance to the team on platform functionality, communication approaches, and content quality standards; ensuring content and digital communications methods align with content governance standards; auditing and tracking content variables; and adapting content and digital communication methods to resolve audit concerns.
• Directs processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance, and workflows; evaluates key business components to assess current performance baselines; identifies areas of improvement; edits existing processes and develops improvement solutions; ensures program processes are simple and executable with manageable rollout plans; consulting with cross-functional teams to get alignment on improvement solutions; ensuring process is sustainable for future use; and communicating changes and solutions to key stakeholders to get buy-in and drive behavior change.
• Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies and procedures; ensuring proper controls, tools, and materials are present to enhance behavior change; partnering with stakeholders to ensure alignment and support of the processes; monitoring program performance concerning metrics; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions
• Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
• Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and ensuring diversity awareness.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy.
• Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events.

Lives the Walmart Value:

• Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
• Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
• Embrace Change / Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
• Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
• Deliver for the Customer / Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
• Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
• Focus on our Associates / Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
• Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
• Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

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Belonging at Walmart

We aim to create a culture where every associate feels valued for who they are and is rooted in respect for the individual. Our goal is to foster a sense of belonging, create opportunities for all our associates, customers, and suppliers, and be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is - and feels - included, everyone wins. Approximately 90% of the U.S. population lives within 10 miles of a Walmart or Sam's Club - our associates and customers reflect the makeup of all of America, as well as the 18 other countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we're able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.


Belonging: We aim to create a culture where every associate feels valued for who they are and is rooted in respect for the individual.

Associates: We want to ensure our associates worldwide are seen for their unique contributions, supported in their daily work, and connected to co-workers.

• Walmart is the U.S.'s largest private employer.
• Our policies, practices, and programs promote fairness and the same treatment for all associates. Everyone in our workforce has the same access to opportunities for growth, development, and advancement.
• We transparently report on our workforce twice a year, and we have associate resource groups to further engagement, networking, connection, and a sense of community.

Business and Customers: We provide an assortment of products and services that meet the unique needs of our customers and members while strengthening our connection to the communities we serve.

• We operate sensory-friendly hours in all stores from 8am to 10am daily and offer Caroline's Carts - a specially designed shopping cart for children and adults with disabilities.
• Our focus every day is how we can best serve our customers with quality food and goods at everyday low prices, which are 10-25% lower than those of competitors.

Communities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers.

• Walmart is one of the most charitable companies in the Fortune 500. Last year, we gave away over 8% of our profits through a combination of in-kind and cash gifts totaling more than $1.7 billion.

View the annual and mid-year Belonging reports. View associate Belonging stories on Walmart World.

Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.