Hub Operations Manager

Job Description

Job Description

Lead Operations. Drive Performance. Deliver Exceptional Patient Care.

At Complete Care, our mission is to transform injury care by delivering faster access, exceptional patient experiences, and superior outcomes. Through purposeful innovation, advanced technology, and empowered people, we are creating the future of healing our patients deserve. 

As our Hub Operations Manager , you'll oversee the daily operations of a multidisciplinary healthcare hub, ensuring every department works together to deliver outstanding patient care. You'll lead teams, optimize workflows, monitor key performance metrics, and partner with clinical and operational leaders to improve efficiency and patient outcomes.

If you're a collaborative leader who enjoys solving operational challenges, developing high-performing teams, and driving measurable results, we'd love to meet you.

What You'll Do

• Lead daily operations across chiropractic, medical, imaging, rehabilitation, and procedure service lines.

• Drive operational performance by managing KPIs, patient flow, staffing, scheduling, and financial integrity.

• Develop and coach high-performing teams while fostering accountability, collaboration, and continuous improvement.

• Partner with providers, revenue cycle, and leadership to improve patient outcomes, compliance, and operational excellence.

You'll Thrive Here If You Are...

• A confident leader who builds trust, accountability, and teamwork.

• Analytical and comfortable using data to improve operational performance.

• Organized and adaptable in a fast-paced, multi-service healthcare environment.

• Passionate about developing people while delivering exceptional patient experiences.

Preferred Experience

• 5+ years of healthcare operations or clinic management experience.

• Experience leading multidisciplinary healthcare teams across multiple service lines.

• Knowledge of healthcare operations, insurance authorization, billing workflows, and regulatory compliance.

• Experience managing KPIs, budgets, staffing, scheduling, and EHR/reporting systems.

What Success Looks Like

• Operational goals and KPIs are consistently achieved across all service lines.

• Patients experience seamless care transitions and outstanding service.

• High-performing teams demonstrate accountability, engagement, and collaboration.

• Strong financial performance, regulatory compliance, and continuous operational improvement.

Why Complete Care?

We're a growing multidisciplinary healthcare organization committed to helping injured patients recover while creating rewarding careers for exceptional leaders.

Our Hub Operations Managers play a critical role in aligning people, processes, and performance across multiple healthcare services. We invest in leadership development because strong leaders create exceptional patient experiences and build outstanding teams.

If you're looking for a leadership opportunity where your decisions make a meaningful impact every day, Complete Care is the place to grow your career.

Benefits

• Competitive Salary

• Performance Bonus Opportunity

• Medical, Dental & Vision Insurance

• 401(k) with Company Match

• Paid Time Off & Paid Holidays

• Company-Paid Life Insurance

• Career Growth & Leadership Development Opportunities

Apply Today

We're looking for an experienced healthcare operations leader who thrives on improving performance, developing teams, and creating exceptional patient experiences.

If you're ready to lead a growing multidisciplinary healthcare operation, we'd love to hear from you.

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