Senior Technical Account Manager

About Wispr

Wispr Flow is making it as effortless to interact with your devices as talking to a close friend.

Today, Wispr Flow is the first voice dictation platform people use more than their keyboards - because it understands you perfectly on the first try. It's context-aware, personalized, and works anywhere you can type, on desktop or phone.

In 2026, in addition to dictation, we're focused on building native actions - an agentic framework that understands you, and works reliably.


We're a team of AI researchers, designers, growth experts, and engineers rethinking human-computer interaction from the ground up. We value high-agency teammates who communicate openly, obsess over users, and sweat the details. We thrive on spirited debate, truth-seeking, and real-world impact.

We're grown our revenue +150% every quarter for the last 4 quarters, and have raised $81M from Tier 1 VC firms and other well-known angels.


Overview

As a Senior Technical Account Manager, you'll own a high-value book of enterprise customers delivering white-glove onboarding, proactive account management, and strategic partnership. You'll collaborate across CX, product, and engineering to make sure enterprise customers see Flow's full impact from day one.

What You'll Do

• Lead enterprise onboarding and pilot programs with measurable ROI
• Manage a high number of customer accounts in your book of business
• Serve as the technical and strategic advisor for key enterprise relationships
• Partner with engineering to triage and communicate customer-reported issues
• Drive ROI reporting, executive business reviews, and expansion conversations
• Build scalable systems for proactive issue management and communication
• Mentor mid-market TAMs and support engineers on process, tone, and delivery
• Become an expert in the Wispr Flow product

What You Bring

• 5-7+ years in enterprise TAM, customer success, or technical support roles
• Proven track record leading pilots or POCs through successful procurement
• Experience managing complex, multi-stakeholder relationships
• Analytical mindset : able to track key customer metrics and design presentations that highlight ROI and overall value
• Extremely organized and process-oriented, with strong attention to detail
• Strong technical acumen and ability to bridge product with customer outcomes
• Exceptional communication, organization, and leadership skills

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

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