Call Center QA Specialist - Hybrid Work Option
New York State Higher Education Services Corporation
New York State Higher Education Services Corporation is seeking a dedicated Quality Assurance Specialist to enhance the customer service quality in their call center operations. The role involves monitoring calls, providing constructive feedback, and developing training materials to ensure service excellence. The ideal candidate will have extensive experience in quality assurance processes and a strong background in customer service. This position initially requires in-office work, with potential for a hybrid schedule. #J-18808-Ljbffr New York State Higher Education Services Corporation
Vacancy posted 1 day ago
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