System Administrator

Mid-Level System AdministratorBelay Technologies is seeking a Mid-Level System Administrator to join our intel team. The SA2 will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.The Level 2 SA shall possess the following capabilities:Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operation systems enhancements to improve reliability and performanceCandidates should have the following qualifications:TS/SCI Clearance with polygraphTen (10 years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in technical discipline from an accredited college or university is requiredFive (5) years of additional SA experience may be substituted for a bachelor's degreePerks and Benefits:8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday, 11 paid holidays and optional leave up to 6 days through Belay's volunteer program10% matching in 401(k) contributions vested on day one$5,000 annual training/tuitionStudent Loan Repayment Program100% company-funded HSARich medical coverage (100% coinsurance)Dental coverage including orthodontiaUp to $420,000 in life insurance, premiums 100% company fundedAmazon Prime, gym reimbursement, monthly lunches, games and prizesPet adoption program, generous referral bonus program, fun events, and more!At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $147,000.00 to $157,000.00 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.