Office Specialist I, Full-Time, Cardiology, Baptist South

About Baptist Health
Recognized as a top place to work in health care Baptist Health cares for more patients in Northeast Florida than any other provider ranking as most preferred for more than 30 years. Were Jacksonvilles only locally governed faith-based not-for-profit health system and provide a full spectrum of preventive and specialty care through 200 locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center Baptist Heart Hospital Baptist Neurological Institute and Wolfson Childrens Hospital.

*Eligible for up to a $1000 Sign-On-Bonus if hired*

Baptist Health is hiring an experienced Office Specialist for the Cardiology department at Baptist South. This is a Full-Time Days opportunity Monday through Friday. The hours for this position are typically between 7:30 AM to 4:00 PM Monday through Friday. Depending on the needs of the office hours may vary on occasion.

It is vital that this candidate is adept with multi-tasking and being people-oriented as they could make or break the patients experience. The Office Specialist for Baptist Cardiology will provide business services for patients and the healthcare system. You will be responsible for patient registration scanning documents and posting charges and payments.

Office Specialist Job Responsibilities:

• Telephone protocols
• Serve as a liaison between our customers and our practice
• Manage a large amount of inbound and outbound calls in a timely manner
• Schedule appointments as needed
• Prepare patient charts prior to appointments
• Submit and obtain external medical records
• Coordinate with third party vendors to complete medical record requests
• Follow call scripts for handling different scenarios
• Identify customer needs and provide solutions
• Data entry tasks
• Provide excellent customer service
• Manage Medical Records on base queue and index documents in EPIC
• Manage Medical Record Requests on base queue and send requests to HIM
• Other duties as assigned

ExperienceRequirements:

• One-Two Years Front Desk Experience Preferred
• Experience Working in a Medical Office Preferred

Education &CredentialRequirements:

• High School Diploma or GED Equivalent Required

If you are interested in this Full-Time Office Specialist position at the Baptist South please applytoday!

Primary Location:

South - MOB III - 14534 14534 Old St Augustine Rd Jacksonville FL 32258 United States of America

Required Experience:

IC