Receptionist

Anderson Area Cancer Center Job Opportunity

Cancer patients and cancer caregivers choose the Anderson Area Cancer Center as a provider because of our personal medical guidance. We have a unique ability to foster a renewed hope for those who are seeking how to have a better life with cancer.

Join us in making a difference in patient care through your expertise.

Job Description

Job Knowledge:

• Demonstrates proficiency in EMR documentation and chart prep. Understanding of what needs to be in patients' chart to provide care.
• Demonstrates proficiency in scheduling and scanning documents.
• Maintains accurate documentation regarding MIPS requirements.
• Answering the phone professionally and transferring calls.
• Demonstrates proficiency in Word, Excel, Internet Explorer, and Chrome.
• Understanding of Check-In Duties
• Tasking to appropriate staff.

Interaction with patients, care givers, providers and other staff member is professional.

Answering telephone and transferring to appropriate staff.

Collection of copay/payments.

Updating paperwork and insurance information.

Preparation for next day

Transferring of phones to answering service.

Work Quality:

• Accurate documentation into EMR. Ensuring all documents are scanned into patient's chart.
• Ensuring all paperwork is up to date
• Collection of copay/payments. Tasking description of why no copay/payment is collected.
• Having all paperwork ready for next business day.
• Ensuring all patients are approved to go back.
• Being polite, courteous and professional

Initiative:

• Willingness to help others in any way possible.
• Seeks opportunities to learn new things related to the practice.
• Willingness to help with Check-Out

Professionalism:

• Demonstrates professionalism in attire and attitude.
• Promotes cohesive positive relationships with co-workers
• Treats patient and care givers with compassion and respect.
• Communicates with other offices/businesses professionally.
• Be conscience of surroundings while having conversations with patients.
• Making sure we are HIPAA compliant. Not being loud or boisterous.

Communications/Listening Skills:

• Communicates in a positive and respectful manner.
• Willingness to resolve conflicts in a manner that will achieve a positive outcome.
• Ability to discern a patient's needs through attentive to verbal statements as well as watching for non-verbal actions.
• Ability to listen to others prior to drawing conclusions

Attendance/Punctuality:

• Adheres to policy and procedures regarding time off, arriving on time, and early departure.
• Notifies Supervisor of unexpected events that may cause tardiness or early departure.
• Being ready work at start of shift.

Dependability:

• Demonstrates dependability through attendance and successful completion of any assigned task.