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Strategic Support Operations Lead

Travelcenters Of America

TravelCenters Of America is seeking a Support Operations Manager to optimize the customer experience by leading operational initiatives across the Customer Advocacy group. The role oversees onshore/offshore support delivery, knowledge base improvement, and CRM platform enhancements to meet KPIs and cost targets. The ideal candidate brings a strategy/operations background, strong change management, and ability to influence without authority in a fast-paced environment. #J-18808-Ljbffr Travelcenters Of America

Vacancy posted 4 days ago
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