Workforce Management Forecasting and Analytics VP
$160kBarclays
Workforce Management Forecasting And Analytics VP
Embark on a transformative journey as a Workforce Management Forecasting and Analytics VP at Barclays, where the focus is on redefining the future of banking through innovative solutions. In this role you will lead a team responsible for demand forecasting and workforce planning analytics across contact center and back-office operations. The role ensures forecasts are accurate, transparent, and actionable to support effective staffing decisions across multiple business areas. It builds and maintains cross-functional partnerships to understand business drivers and improve customer outcomes, operational efficiency, and cost performance. The VP also focuses on team development, strengthening analytics capabilities, and enhancing forecasting approaches to support strategic decision-making.
To be successful as a Workforce Management Forecasting and Analytics VP, you should have:
- Ability to analyze complex data and deliver actionable insights to support decision-making
- Proven ability to manage stakeholders and communicate effectively across business functions
- Leadership experience in developing, coaching, and managing analytical teams
Some other highly valued skills may include:
- Knowledge of Workforce Management forecasting and analytics
- Experience leading analytics teams within an operational environment
- Familiarity with consumer banking operations and contact center data platforms such as AWS
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role is located in Wilmington, DE and Henderson, NV.
Salary for Henderson, NV:
Minimum Salary: $160,000
Maximum Salary: $200,000
The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.
Vacancy posted 1 day ago
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