Field Service Technician IV
Cooper Machinery Services
Field Service Technician IV
Job Category: Field Service Ops
Full-Time
Hybrid
Northeast US Pennsylvania, USA
Description
Essential Duties and Responsibilities:
- Serve as a Technical Subject Matter Expert (SME) in all technical areas of Field Services customer support.
- Provide technical and mechanical services support to internal and external customers in various settings.
- Demonstrate expertise in conflict resolution, advanced problem-solving, and proficient diagnostics such as vibrations and emissions.
- Utilize advanced leadership and communication skills to lead all startup and commissioning tasks effectively.
- Serve as a Reciprocating Compression Products Subject Matter Expert (SME) and proficiently perform engine and compressor diagnostics.
- Present diagnostic results professionally to customers.
- Lead or perform all startup and commissioning tasks as required.
- Must be familiar with GE Startup & Commissioning Standards and have the ability to start and operate the package.
- Travel extensively and work extended hours, including weekends and holidays, as needed.
- Perform physical tasks such as ascending/descending ladders, moving heavy boxes, and working in outdoor conditions.
- Perform additional duties as assigned.
Qualifications:
- Minimum of 4 years of experience in Reciprocating Compression.
- Meets all sublevel (FS Technician I, II & III) requirements.
- Clear, concise, and accurate service reporting is required.
- Education - Complete training for the following:
- Associates Degree with a technical concentration (Bachelor's Degree recommended) or equivalent work experience.
- Formal training in a technical certificate program.
- Technical training in the oil and gas industry or associated industry.
- Mastery of core competencies, advanced special tooling, engine & compressor theory, OEM and Non-OEM, etc.
- Advanced proficiency in computer skills, including Word & Excel.
- Mastery of product documentation, engineering standards, blueprints, drawings, schematics, etc.
- Mastery of advanced leadership skills and engine balancing techniques.
Competencies:
- Safety-focused, service-oriented, and business-focused mindset.
- Ability to multitask successfully and adapt quickly to changing needs.
- Mature with the ability to take and provide direction on the fly.
- Professional administrative and organizational skills.
- Results-oriented with a sense of urgency.
- Excellent verbal and written communication skills, along with above-average interpersonal skills.
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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