Senior Associate of Commercial Operations & Strategy

Job Overview Zocdoc’s mission is to bring power to the patients We are the leading digital healthcare marketplace in the nation, and we are looking to add an associate to our team to position ourselves for rapid growth and help our mission In this crucial role, you will provide operational support to our sales teams to drive growth and efficiency Our team plays a key role in defining Zocdoc’s strategy, but our strength is transforming that strategy into a detailed, action-oriented plan upon which our business can execute Defining team and initiative KPIs; building visibility into them and driving insights alongside sales leadership and cross-functional stakeholders Analyzing data to drive decision-making around resource investments, opportunity prioritization, pilot scaling, etc Supporting our sales teams via planning, forecasting, target-setting, incentive plan design and execution, policy design and implementation, process optimization, etc Problem-solving with individuals at all levels (including executives) across a broad range of departments (e.g., Sales, Finance, Product, Business Operations, BI, Data Science, etc.) Benefits 100% paid employee health benefit options Vacation and parental leave packages Lunch and snacks on us (in-office) Cell phone reimbursement Corporate wellness programs with Headspace and Peloton Employer funded 401(k) match Preferred Qualifications Motivated by finding simple, effective solutions to the most complex business problems Driven by entrepreneurial settings where creativity and grit are required An analytical thinker that is enthusiastic about working cross-functionally to achieve goals An operator, passionate about bridging the gap between strategy and execution A well-equipped influencing toolkit that is effective across a diverse range of stakeholders 4+ years of work experience in roles with both analytical and operational responsibilities such as business/revenue/sales operations, program management, consulting, private equity, venture capital, or investment banking Experience defining business requirements for new processes or tools Experience or proficiency in SQL, Redshift, Tableau, Lookr, Salesforce highly preferred Examples of relevant activities include (but are not limited to): Market sizing and segmentation, sales funnel metric insights, forecasting, lead generation & prioritization, compensation design, resource planning Resourcefulness, nimbleness, and the ability to stay positive under pressure Comfort with taking initiative in a constantly-changing work environment The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges Proficiency in Excel (required); an aptitude for mastering new systems and tools related to data organization #J-18808-Ljbffr Zocdoc