Guest Experience Specialist
Marriott
Additional Information
Job Number 26104832
Job Category Rooms & Guest Services Operations
Location 124 Saint Charles Ave, New Orleans, Louisiana, United States, 70130 VIEW ON MAP (
Schedule Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
- ...Guest Experience Specialist Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador...SuggestedFull timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
New Orleans, LA2 days ago - ...Job Description Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through...SuggestedFull timeWork experience placementLocal area
Marriott International Inc
New Orleans, LA2 days ago - ...Agent at Tandem Hospitality Group is responsible for welcoming guests, registering and checking out, PBX operations, mail and message... ...Requirements include a high school diploma or equivalent and 6-12 months of related experience. #J-18808-Ljbffr Tandem Hospitality Group, LLCSuggestedShift work
$16 - $18 per hour
...for the Old No. 77 Hotel in New Orleans. This role serves as the first point of contact for guests, delivering exceptional customer service and ensuring a memorable experience. The ideal candidate should have a high school diploma and excellent communication skills. Responsibilities...SuggestedHourly pay- ## Guest Services AgentApplylocations: The Barnett Hoteltime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR104034... ...in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations...SuggestedLocal areaShift work
- Waterford Group Llc in New Orleans seeks a Guest Service Agent to be the friendly first and last contact for guests. You will handle check‑in/check‑out, answer phones, assign rooms, and manage administrative duties, all while maintaining a can‑do, customer‑centric attitude...
- ...Orleans seeks a Front Desk Agent/Royal Service Agent to welcome guests, process registrations, and coordinate guest services in a... ...English, a professional appearance, and teamwork are essential. Experience in high-end hospitality and Opera PMS is preferred; bilingual skills...
- ...Louisiana. As a Team Member, you will be the first point of contact for customers, providing a warm and inviting experience. Responsibilities include educating guests about our Mediterranean menu, maintaining cleanliness in dining areas, and ensuring food quality. Ideal...
- Concord in New Orleans is seeking a Front Desk Clerk to deliver welcoming guest service, handle check-ins/outs, manage reservations, and assist guests with information on hotel services and amenities. The role requires strong communication, reliability, and multitasking...Shift workAfternoon shift
- Tandem Hospitality Group LLC is seeking a Front Desk Agent for Hotel Indigo New Orleans. The role focuses on guest registration and checkout, PBX operations, mail and message service, and daily cash handling with accuracy. Responsibilities include ensuring professional...
- Spectrum National Sales Virtual Hiring Event - Small Business Account Executive Date: Wednesday, September 30th Time: 9:00AM to 3:00PM ET Location: Virtual (open to candidates in New Orleans, LA) Don't miss Spectrum's National Sales Hiring Events – happening...Local area
Spectrum
Arabi, LA2 hours ago - ...Orleans, LA. This full-time overnight role handles check-ins, check-outs, reservations, and guest services with a focus on hospitality excellence. Ideal candidates bring experience in guest-facing roles, strong communication, and the ability to multitask during irregular...Full timeNight shift
- ...company in New Orleans is seeking a Front Desk Agent to greet guests, manage reservations, and provide exceptional customer service.... ...Candidates should possess a high school diploma and ideally have hotel experience. Strong communication skills and a positive attitude are...Shift work
Workstream
Harahan, LA4 days ago $56.1k - $77.2k
...analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with...For contractorsLocal areaRemote workWorldwideWork visaFlexible hoursRenaissance Services
New Orleans, LA2 days ago$95k - $112k
...AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-...Full timeRemote workFlexible hoursShift workGrabJobs
New Orleans, LA17 hours ago- ...is still being invented — and we want to be the ones building it.For more information, visit What we are building The Customer Experience organization plays a key role in Domino’s continued growth as a startup and ensuring we help our customers achieve their data science...Remote work
GrabJobs
New Orleans, LA2 days ago $61.8k - $75k
...analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with...For contractorsLocal areaRemote workWorldwideWork visaFlexible hoursRenaissance Services
New Orleans, LA1 day ago- Extended Stay America is seeking a Guest Services Representative to warmly welcome guests, check them in and out, handle reservations and payments, and maintain front desk operations in accordance with company procedures. You will answer phones, assist guests with requests...
- ...new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people...WorldwideFlexible hoursShift workNight shiftDay shift
$128.1k - $177.3k
...excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Customer Experience team helps borrowers navigate the lending experience while maintaining a high bar for compliance, operational performance, and...Summer workCurrently hiringLocal areaRemote workWork from homeGrabJobs
New Orleans, LA4 days ago$13.75 - $14.25 per hour
...price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs....Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
New Orleans, LA3 days ago- ...Success Managers to improve communications and manage our clients' account, to drive deeper relationships and engagement. Sales experience is required. Managed IT or Technology experience is not required. We will provide sales training that will provide you with...Base plus commission
- ...'s growth. What We're Looking For Excellent written, verbal, and interpersonal communication skills. Minimum 5 years of experience in customer success management roles Strong sense of accountability in following up with customers and holding others accountable...
- ...Restaurant Manager oversees the dining room's daily operations, guest services, and service staff. They act as the bridge between... ...ongoing coaching to maintain high service standards. Guest Experience: Manage reservations, greet diners, and ensure every guest receives...Night shift
French Market Restaurant And Bar
New Orleans, LA3 days ago - ...inventory supplies, and report deficiencies to management. Performs other related duties as assigned. Education and/or Experience High school diploma or general education degree (GED). Four years of shop management, general maintenance and repair experience...Apprenticeship
Housing Authority of New Orleans
New Orleans, LA17 days ago $118k - $125k
...engagements as needed Qualifications Required Minimum SECRET clearance with Single Scope Background Investigation (SSBI) 7+ years of IT experience Experience with Department of Navy (DON) IT environments, specifically NMCI Experience with network transitions/migrations...Contract workWork at officeImmediate start- ...dedicated Front of the House manager to support our team and oversee the front of the house all while ensuring exceptional guest experiences and operational excellence. Someone who is creative, financially savvy, positive, compassionate, and being driven by high standards...Full timeFlexible hoursShift workNight shiftAfternoon shift
Jolie
New Orleans, LA16 days ago - ...training store personnel while managing daily operations and achieving sales goals. Candidates should have prior retail management experience and excellent interpersonal skills. The position offers competitive compensation, bonuses, and excellent benefits in a fun...
Journeys
Metairie, LA2 days ago - ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
New Orleans, LA2 days ago - ...compliance of building systems and equipment. Provides fire safety training as requested for Hospital employees. EDUCATION/EXPERIENCE QUALIFICATIONS Appropriate combination of education and work experience is required: ~ High School Diploma/GED or equivalent...For contractorsWork experience placementShift workNight shift
LCMC Health
Metairie, LA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
- guest experience manager New Orleans, LA
- guest relations manager New Orleans, LA
- guest experience specialist New Orleans, LA
- customer experience supervisor New Orleans, LA
- guest experience manager
- guest relations manager
- guest relations supervisor
- guest experience specialist
- customer experience team manager
- customer experience project manager