Clinic Coordinator - Otolaryngology

CP00001 Washington University in St Louis

$41K - $62K

Scheduled Hours 40 Position Summary WashU Department of Otolaryngology (Ear, Nose, and Throat) ambulatory clinics are looking for a Clinic Coordinator for our Christian Northeast ambulatory clinic. We offer a 4-day week with 10-hour days, no evenings, weekends, or holidays, as well as a bonus incentive program. Our clinic coordinators support our providers in the clinic and take on the responsibility of keeping the clinic compliant in Infection Prevention and Environmental Health and Safety measures. This role ensures any issues that arise in the clinic such as, housekeeping or facilities, are taken care of in a timely manner. This role also coordinates daily operations of clinical office including patient services, staff supervision, and organizational management. If you are looking for a growth opportunity in a department that values initiative and continuous improvement we would love to meet you. Job Description Primary Duties & Responsibilities: Coordinates patient services providing quality care in efficient and cost effective manner. May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance. Maintains established policies and procedures and quality control through quality assurance and risk management programs. Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors. Maintains and monitors all patient accounts. Provides reports, analysis and maintains records as required. Coordinates and maintains equipment and supplies ordering when needed. Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material. Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications & Professional Licenses : No specific certification/professional license is required for this position. Work Experience: Clinical Office, Including Supervision (5 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Registered Medical Assistant (RMA) Certification highly preferred. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications & Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Customer Service, Interpersonal Communication, Organizing, Patient Services Grade

C08-H

Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. If you are unable to use our online application system and would like an accommodation, please View email address on click.appcast.io or call the dedicated accommodation inquiry number at View phone number on click.appcast.io and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Dormont Manufacturing Co