American Girl NYC - Sales Dept Clerk (permanet/ptu)

American Girl NYC - Sales Dept Clerk (permanent/ptu) Pay Range: USD $18.00 – $19.00 per hour (based on education, skills, and experience). Responsibilities: Approach, acknowledge, and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point‑of‑sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management in a timely manner. Provide assistance to accomplish team and company goals. Qualifications: Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS System, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. Mattel is an affirmative action/equal opportunity employer. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities. #J-18808-Ljbffr Mattel, Inc.and Subsidiaries