American Girl NYC - Server (part time under)

American Girl NYC - Server (Part Time Under)

Creativity is our superpower. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. The part time under Server position is part of the American Girl New York City retail store's Cafe team.

The American Girl New York City retail store and Cafe is looking for a dynamic individual as a Server to deliver food and beverages and provide an outstanding dining experience to our guests. If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.

What your impact will be:

• Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
• Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
• Consistently address customer concerns and special requests in a professional and timely manner.
• Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
• Follow food and workplace safety guidelines and understand local and state health sanitation laws.
• Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.

What we're looking for:

• ServSafe certification, preferred.
• Two years of experience in a high volume and/or fine dining restaurant, required.
• Banquet or catering experience is a plus.
• Experience working with children, preferred.
• Ease of use with restaurant computer systems, preferred.
• Physically demanding position; strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
• Must be able to work a flexible schedule, including nights, weekends and holidays.

The hourly rate for this position is $12.00.* and is a tipped position.

*Hourly rate is based on a candidate's education, skills and experience.

Don't meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, a leading global toy company. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is recognized for the second year in a row as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022. Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.