Receptionist - State Farm Agent Team Member

Responsive Recruiter

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

We've proudly served our community for 25 years and have grown into a team of 12 dedicated employees. Over the years, we've built a strong, supportive environment where teamwork, professionalism, and a positive attitude are at the heart of everything we do. We look for team members who are coachable, willing to use our systems, and ready to contribute to a collaborative, customer-focused office. I'm an LSU graduate and truly love living and working in South Louisiana. Being part of this community is important to me, and our agency stays involved through local high school scholarships, adopting families and senior citizens during the holidays, and supporting community initiatives throughout the year. We believe in taking care of our team and making work enjoyable. We offer health benefits, flexibility, and a strong focus on work-life balance. Our office is known for its stocked snack room, lunches, and lattes—and if there's a national food holiday, we're definitely celebrating. Pajama Day is one of our favorite traditions and a highlight of the year. If you're looking for a positive, professional, and supportive team that values flexibility, community involvement, and a little fun along the way, this could be a great place for you to grow and feel at home.

Role Description

Kimberly Wilcox - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $45,000.00 per year

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Kimberly Wilcox - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Kimberly Wilcox - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Gonzales, La..
• Our office is open M-F 9-5.
• I have been a State Farm agent since 2000.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Field Executive.
• I am a second generation State Farm agent.
• I am a proud graduate of Louisiana State University.
• We currently have 13 team members at our agency.
• We have 200+ years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.