Quality Technician

What You’ll Do The primary function of this position is to provide quality support for customers through product evaluation, testing, investigations, and communications. This position works closely with the factories, design teams, and other functions to drive continuous improvement. Salary range: The expected annual salary for this role is $53,253.00 - $78,104.40 per year. This is a general guideline only; salaries are based on candidate skills, experience, and qualifications, as well as market and business considerations. Location: Menomonee Falls, WI (onsite). Key Responsibilities Technical evaluations and repairs of warranty returns Participate in problem solving teams Write post-evaluation customer reports as needed Process shipping and receiving, and movement of PIC products at Menomonee Falls site Enter return and evaluation data in the VISTA system Support follow-up on issues within the customers and factories Same-day responses to internal and external customers with emergency requests Provide PIC customer service and administrative support when needed Utilize customers’ online quality portals to post evaluation results when required Help ensure compliance with all corporate and local EHS policies Facilitate ongoing continuous improvement in support of quality, productivity and growth objectives Troubleshoot malfunctions and perform basic root cause analysis on products under test and report findings Qualifications Required (Basic) Qualifications Associate’s degree in Industrial, Electrical or Mechanical Technology from an accredited institution. Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the specified job location(s) will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications Experience with mechanical and electrical measurement tools, basic hand and power tools Skills Ability to work effectively with customers, suppliers, factories, and cross-functional teams. Strong analytical/problem-solving and communication skills Organized, self-motivated, and able to execute tasks with minimal supervision Capable of lifting and moving objects up to 35 pounds Knowledgeable in problem solving tools such as Six Sigma, 8D, Root cause analysis Working knowledge of FMEAs, pFMEAs, gauge R&R / MSA and control plans Ability to read schematics and technical diagrams Eaton is an equal opportunity employer. Employment decisions are based on job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton supports second chance employment and will consider qualified applicants with arrest or conviction history consistent with local laws. For accommodation requests, please call View phone number on click.appcast.io. Eaton provides Health and Welfare benefits, Retirement benefits, and various programs that provide paid and unpaid time away from work. The specific programs available may vary by location and eligibility. Seniority level Entry level Employment type Full-time Job function Other Industries Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr