Program Manager

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Program Manager to contribute to the success of our upcoming Program Management and Cyber Support Services project for an Onsite role based out of Arlington, VA. The Program Manager will play a crucial role in providing: Program Management Support Overall contract execution across all five task areas Performance management, reporting, and strategic planning Budget/PPBE support and resource management Knowledge management and SharePoint administration Executive Secretariat and continuous improvement support The Program Manager serves as the primary interface with CISA's Joint Cyber Defense Collaborative (JCDC) and is responsible for the overall execution of a comprehensive cybersecurity collaboration support services contract. This role oversees the delivery of five core task areas ensuring contract performance meets all technical, administrative, and financial requirements while maintaining strong client relationships and delivering mission-critical cybersecurity collaboration capabilities. Impact: Direct influence on JCDC's operational effectiveness and ability to execute its national cybersecurity mission. Responsibilities Develop and track key performance indicators (KPIs) aligned with JCDC's strategic goals Compile and deliver weekly, monthly, quarterly, and annual reports outlining status of ongoing projects, potential risks, and proposed mitigations Assist in development and maintenance of standard operating procedures, work instructions, policies, and documentation Help streamline operational processes ensuring internal and external communications are managed smoothly and consistently Prepare detailed meeting agendas, document action items, leverage task management system, and follow up on completion Develop and maintain collaboration environments such as Microsoft SharePoint Implement performance management tools and metrics to track progress of key JCDC initiatives Support JCDC's participation in DHS/CISA Planning, Programming, Budgeting, and Execution (PPBE) process Work with federal staff to unify recruitment, hiring, onboarding, training, and workforce development efforts Assist in development and implementation of strategies for integrating liaisons from partner agencies Help create and refine JCDC's goals and objectives based on authoritative internal and external requirements Provide support to JCDC's Executive Secretariat, event coordination, and continuous improvement processes Required Experience or Knowledge of the following technologies/functions Experience with federal budget processes and PPBE Experience developing standard operating procedures, policies, and documentation Experience with performance management and metrics tracking Understanding of JCDC mission, operations, and stakeholder ecosystem Knowledge of federal cybersecurity policies and frameworks including National Cybersecurity Protection Act of 2014, Homeland Security Act of 2002, National Cybersecurity Strategy (March 2023), and DHS Management Directives 4300 series (SOW 1.4) Proficiency with collaboration tools including Microsoft SharePoint (SOW Task 1) Experience supporting cybersecurity operations and collaboration initiatives Strong client relationship management and communication skills Leadership and team management abilities Education Education Required: None specified Education Preferred: Bachelor's degree in Business Administration, Cybersecurity, Public Administration, or related field Education Preferred: Master's degree in Business Administration (MBA) or related field Certifications Certifications Required: None specified Certifications Preferred: Project Management Professional (PMP) Certifications Preferred: Certified Information Systems Security Professional (CISSP) Required Security Clearance US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements. “Outstanding Performance…Always!” Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team! #J-18808-Ljbffr