Epic Implementation Manager

Role Description

The Epic Implementation Manager is responsible for leading the end-to-end implementation, integration, and optimization of electronic medical record (EMR) capabilities across the organization’s platforms and products. This role will serve as the primary owner of the Epic Aura implementation lifecycle, driving planning, cross-functional coordination, execution, training, and post-go-live support.

This individual partners closely with internal stakeholders, technical teams, and external clients to ensure seamless deployment, strong adoption, and long-term success of Epic Aura integrations. The Epic Implementation Manager ensures solutions are delivered efficiently, align with business and clinical workflows, and enable healthcare professionals to effectively utilize the system at scale.

Qualifications

• High school diploma required; Bachelor's degree in HealthCare Informatics, Sciences, Information Systems, Computer Science or a related field preferred.
• Experience with EMR/EHR systems and clinical laboratory environments strongly preferred.
• Knowledge of genetics, genomics, or the genetic testing industry is a plus.
• 5+ years of experience in healthcare IT, including EMR/EHR integrations, LIS implementations, or technical project management.
• Hands-on experience with Epic, including Aura and/or Care Everywhere integrations.
• Epic Beaker experience required.
• Strong understanding of interoperability standards (HL7, FHIR, APIs) and digital health ecosystems.
• Experience working with clinical workflows, laboratory systems, and precision medicine solutions.
• Demonstrated knowledge of HIPAA, PHI handling, and healthcare regulatory compliance.
• Proven ability to lead cross-functional implementations in a client-facing environment.

Requirements

• Deep understanding of EMR/EHR systems and healthcare interoperability standards.
• Strong cross-functional collaboration skills, with the ability to work effectively with technical teams, clinicians, and executive stakeholders.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex integration challenges.
• Exceptional communication skills, including the ability to translate technical concepts for non-technical audiences.
• Highly organized with strong attention to detail and the ability to manage multiple concurrent implementations.
• Ability to thrive in a fast-paced, evolving environment with shifting priorities.

Company Description