Client Service Manager - Public Services

Minnetonka, MNDescriptionSambatek, LLC is a professional services firm that specializes in civil engineering, planning, surveying, and environmental services. We serve public and private clients throughout the country with office locations in Minnesota and North Carolina. We embrace challenging projects and work hard to help our clients find success.SummarySambatek is seeking a Client Service Manager to help grow and lead our Public Services practice. This is an entrepreneurial, relationship-driven role for an experienced civil engineering professional who enjoys building strong client partnerships, pursuing new opportunities, and leading successful projects.The Client Service Manager will help shape the growth of our public-sector practice through business development, client engagement, team leadership, and project delivery. This individual will bring an established network of public-sector relationships and a strong understanding of the unique needs, processes, and opportunities within the public market.The ideal candidate is a collaborative leader who is motivated by the opportunity to grow both their own career and the practice, while helping our clients and project teams succeed.Work Location: Hybrid- flexible to work in office and remotelyExpected Compensation Range: $140,000 – 200,000 annually (Offered compensation will be based on location and individual qualifications)Pay Rate Type: SalaryResponsibilitiesGrow Sambatek’s public-sector business by identifying opportunities, developing client relationships, and partnering with marketing and leadership teams on strategic pursuitsBuild and maintain strong, long-term relationships with public-sector clients, agencies, and industry partnersLead client development and retention efforts, with a focus on delivering an exceptional client experienceDevelop and execute annual business development and marketing strategies to support growth within the Public Services practiceIdentify and pursue RFP and other project opportunities, including developing proposals, scopes of work, and project budgetsBuild strategic partnerships and collaborate across Sambatek’s practices to pursue opportunities and deliver comprehensive solutions to our clientsServe as a trusted advisor to key clients and help identify opportunities to expand Sambatek’s services and relationshipsLead projects for strategic public-sector clients, providing hands-on leadership throughout project deliveryEstablish project scopes and budgets and work closely with project teams to ensure projects are delivered with high quality, within budget, and on scheduleProvide collaborative leadership and mentorship to project teams, helping staff grow their technical and professional skillsPartner with leadership to identify opportunities to improve business development, client service, and project delivery processesContribute to a positive, collaborative culture where teams share knowledge, resources, and expertise to achieve successful project outcomesRequirementsBachelor’s degree in civil engineering or a related field preferredProfessional Engineer (PE) license preferredEstablished relationships and a demonstrated network within the public-sector transportation or municipal marketsExperience with business development, client relationship management, and pursuit of new project opportunitiesProven ability to develop proposals, scopes of work, project budgets, and other business development materialsStrong knowledge of applicable state and federal regulations, processes, and requirements related to public-sector projectsDemonstrated experience successfully managing projects, including scope, schedule, budget, and profitabilityProven ability to lead, mentor, and develop project teamsStrong communication, relationship-building, and interpersonal skills with the ability to effectively collaborate at all levels of an organizationEntrepreneurial mindset with the initiative and vision to identify opportunities and contribute to the continued growth of the Public Services practiceCollaborative and positive approach, with a commitment to sharing resources, knowledge, and expertise to support team and project successPhysical Demands and Work EnvironmentWork is primarily performed in an office environmentAbility to occasionally move equipment/objects weighing up to 10 poundsBenefit InformationRegular full-time employees will have access to:Medical, dental, and vision plansHSA and FSA optionsEmployer-paid short-term and long-term disability coverageEmployer-paid life insurance and accidental death & dismemberment insuranceEmployee assistance programVoluntary benefits such as additional life insurance coverage, accident coverage, and critical illness coveragePaid time off and holidaysRetirement 401(k) plan with company matchStarting January 1, 2026, eligible Minnesota employees will be covered under Minnesota Paid Family & Medical Leave (PFML), providing paid, job-protected time away from work for family, medical, or parental needsSambatek, LLC is an equal opportunity employer and values diversity in its workforce. We select candidates without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, marital status, military status, and any other category protected by law.