Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


COMPENSATION AND BENEFITS

• Company-paid training, development, and licensing
• Solid base salary + Uncapped Commission + Bonus Opportunities
• Boost your earnings with higher commissions on weeknight and weekend sales-optional opportunity.
• Paid time off (holidays and personal/sick days) with the opportunity to earn additional time off
• Healthcare benefit as a part of total compensation
• Long Term Disability Coverage
• Life Insurance
• 401(k) Plan
• Shared company vehicle
• Growth potential/opportunities for advancement within our company
• Team-building activities and birthday celebrations

JOB VISION AND COMPANY INFORMATION:

Join our growing organization as a long-term team member with company benefits or become a State Farm independent contractor agent-build and lead your own team, set your schedule, travel the world, and achieve financial stability through commissions and bonuses. The Customer Care Representative is committed to delivering outstanding support to our valued customers by promptly addressing their needs, proactively uncovering opportunities to enhance their coverage, and conducting personalized reviews to ensure they feel confident, cared for, and fully protected.


Dave Mader State Farm Agency has a proven track record of success. Owner Dave Mader, a former Wisconsin Badgers basketball player, established his agency with State Farm after earning a degree in personal finance. Over the past 21 years, the agency has become a leading State Farm Agency in Wisconsin and nationally, receiving numerous awards and accolades. The team has expanded to include ten members.

EXPERIENCE AND KNOWLEDGE:

• Experience in retail sales, marketing, or customer service is desirable, but not required.
• Proficient keyboard typing skills and experience with Microsoft Office and other popular computer software.

SKILLS AND ABILITIES:

• Apply product and market knowledge to make informed recommendations while meeting licensing requirements
• Build relationships, influence others, and communicate effectively
• Self-motivated, proactive, goal-oriented, and able to work independently with a strong work ethic
• Trustworthy, dependable, ethical, and skilled in problem-solving and decision-making
• Detail-oriented multitasker with strong analytical skills

JOB RELATED TRAINING COURSES AND PROGRAMS

• Successfully complete all company, state, and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing as required.

DUTIES AND RESPONSIBILITIES

• Provide prompt, accurate, and friendly service while updating customer information and preparing necessary documents
• Conduct needs-based sales presentations, generate leads, schedule appointments, and close sales
• Meet or exceed marketing and sales goals by implementing the agency's plan and building referral networks

WORK SCHEDULE

• Full time position with a 40-hour work week.
• Office Hours are Monday through Friday, 8:30 AM to 5:00 PM. Weeknights and Saturdays by Appointment

Compensation: $70,000.00 - $110,000.00 per year


We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Neenah, WI.
• Our office is open Monday-Friday 8:30 AM to 5:00 PM, Evenings & Saturdays by appointment.
• I have been a State Farm agent since 2004.
• I am a proud graduate of UW-Madison.
• We have 60+ years of combined insurance experience in our office.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Silver Scroll, Golden Triangle, and Bronze Tablet

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.