Client Care Coordinator

Full Time Patient Care Coordinator

Helping Hand Nurse is a home health care agency servicing the greater Philadelphia area and surrounding counties. We are currently looking for a full time patient care coordinator.

The coordinator will be responsible for:

• Coordinating patient care with field staff, doctors, and organizations
• Conducting orientation/training for new caregivers
• Ensuring compliance with caregiver clock-in and clock-out requirements
• Requesting authorizations
• Comfortable visiting patients in their homes when needed for care management
• Developing relationships with different service coordinators
• Increasing satisfaction and caregiver/patient retention
• Creating patient schedules and assigning staff to appropriate schedules promptly

Helping Hand Nurse offers unique benefits that includes:

• Flexible schedule/work life balance
• Competitive salary
• Medical benefits
• PTO
• Be a part of an award-winning team
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Qualifications include:

• At least one year of home care experience is preferred but training is provided
• Have the ability to present a professional appearance and demeanor
• Be patient and congenial on the phone
• Strong work ethic
• Demonstrate excellent oral and written communication skills and the ability to listen effectively
• Have the ability to work independently, maintain confidentiality of information and meet deadlines
• Demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Bilingual (Spanish) preferred but not required

Job type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Work location: In person