Director of Planning

DescriptionAtFreshDirect,wearereinventingthegroceryexperience.Sincedayone,ourmissionhasbeensimple:bringthebest,freshestfooddirectlyfromthefarmtopeople’shomes—faster,fresher,andsmarterthananyoneelse.We’renotjustafoodcompany.We’reatechnology-powered,customer-obsessedteambuildingoneofthemostinnovativeend-to-endfoodsupplychainsintheindustry.Fromproprietaryroutingsystemstoourstate-of-the-artfulfillmentcenter,everypartofourbusinessisdesignedtodeliverunmatchedquality,convenience,andcare.Wepartnerdirectlywithfarmers,fishermen,andartisanstosourcethehighestqualityingredients—thenusesmartdata,automation,andlogisticstodeliverthematpeakfreshness.It’sgroceryshoppingreimagined—andwe’rejustgettingstarted.Ifyou’repassionateaboutinnovation,caredeeplyaboutwhatpeopleeat,andwanttohelpbuildthefutureoffood,we’dlovetomeetyou.The RoleThe Director of Planning is a critical leadership role responsible for building and leading the company’s end-to-end operational planning function. This role translates demand forecasts into executable operational plans across fulfillment and last-mile delivery, ensuring the business is optimized for service, efficiency, and scalability.TheDirectorwillowncapacityplanning,laborplanning,andschedulingstrategy,whiledrivingcontinuousimprovementthroughdata,technology,andcross-functionalalignment.ThisleaderpartnerscloselywithOperations,Transportation,SupplyChain,andTechnologytobalancecustomerdemandwithoperationalconstraintsandcostefficiency.What You’ll DoOwnend-to-endoperationalplanning,translatingdemandforecastsintoexecutionacrossfulfillmentandlast-miledeliveryLeadcapacityandlaborplanningtoalignvolume,productivity,andservice-leveltargets.PartnerwithDemandPlanningtoimproveforecastaccuracyandmanagevariability.Developandenhanceplanningmodels,tools,andreportingtoenabledata-drivendecisionsDriveproductivityimprovementsandcostoptimizationacrossoperations.Leadpeakandseasonalplanning,includingcontingencystrategiesfordemandfluctuationsPartnercross-functionallywithOperations,Transportation,andTechnologytoalignplanningwithexecutionBuildandleadahigh-performingplanningteamfocusedonperformanceandcontinuousimprovementWhatYou’llBring8–10+yearsofexperienceinplanning,analytics,operationsstrategy,orsupplychainmanagementBachelor’sdegreerequiredorequivalentpracticalexperience;advanceddegree(MBA,MSinSupplyChain,Analytics,orrelatedfield)preferredProvenexperienceinhigh-volumeenvironmentssuchase-commerce,grocery,retail,logistics,orlast-miledeliveryStronganalyticalandproblem-solvingskills,withexperienceindatamodeling,forecasting,andscenarioplanningAdvancedproficiencyinExcelandexperiencewithplanningtools,BIplatforms(e.g.,Tableau,PowerBI),orSQLDemonstratedabilitytotranslatecomplexdataintoclear,actionableoperationalplans.Experienceleadingcross-functionalinitiativesandinfluencingseniorstakeholders.Strongpeopleleadershipexperience,withatrackrecordofbuildinganddevelopinghigh-performingteamsOur Values at FreshDirectWelivethesevalueseveryday:APassionforourcustomersOurcustomersareattheheartofeverythingwedo.Welisten,innovate,andactquicklytoexceedexpectationswitheveryorderandinteraction.Oneteam,onemissionEveryonecontributes&everyrolematters.Webreaksilos,lifteachotherup,andsharearelentlessfocusondeliveringresults.Thatway,wewintogether.Deliveringexcellence,everytimeWetakeprideinthequalityofourfood,service,andtheexperiencewecreate.Ourteamgoesaboveandbeyondtoearntrustandguarantee100%freshness.ActwithintegrityWeoperatewithhonesty,respect,andaccountabilityinhowwetreatourcustomers,teammates,andpartners.Weownouroutcomesandalwaysdowhat’sright,evenwhennooneiswatching.Makefast,bolddecisionsWechallengethestatusquo,embracetechnology,andtakesmartriskstobuildabetterfuture.Atthesametime,westaytruetoourNYCrootsandcareforourcommunity.Welovefood.Yes,literallyallofus.What You’ll Love About Working HereAfast-paced,innovativeenvironmentwhereideasturnintoactionOpportunitiesforgrowth—manyofourleadershaverisenthroughtheranksDirectimpactonhowthousandsofcustomersexperiencefoodeverydaySalary:The salary range for this role is from $160,000 -$190,000. Specific pricing for the role may vary based on many factors including but not limited to candidate experience, and skills.Total Rewards & BenefitsCompetitivecompensationandcomprehensivebenefitsPTO,Safe&SickTime,andPaidHolidaysMedical,Vision,Dental,andVoluntaryDisabilitycoverage401(k)withemployermatchandLifeInsuranceState-of-the-artBronxcampuswithon-sitebasketballcourt,cafeteria,andemployeemarketOnsiteFREEparkingFREEemployeeshuttlebusservicefromnearbySubwaystationTraining,leadershipdevelopment,andtuitiondiscountatlocalcolleges20%employeediscountonFreshDirectonlineordersandBrooklynwinestoreMinimum50%employeediscountatouronsiteemployeemarketMobilephonediscountsthroughpartnershipswithT-MobileandVerizonGymmembershipdiscountsthroughNYSCOurCultureWeembraceanin-officeculture,composedofindividualswhothriveonthecollaborationandenergythatcomesfromworkingtogetherinasharedspace.Wearelookingforpeoplewhoexcelinthisenvironment,wherephysicalpresenceenhancesconnectionsandengagement.AtFreshDirect,we'vecreatedanenvironmentthatthrivesonteamwork,whereassociatescaninnovate,grow,andhavesuccessfulcareers.Manyofourleadershavesuccessfullycomeupthroughourranks.Becauseofourteam'sextraordinaryefforts,wearealeadinginnovatorinthee-commerceandgroceryindustries.EqualOpportunityWeareproudtobeanequalopportunityemployer.FreshDirect,LLCanditsaffiliatesdonotdiscriminateagainstapplicantsoremployeesbecauseoftheirrace,color,citizenshipstatus,nationalorigin,ancestry,gender,disability,sexualorientation,age,religion,creed,maritalstatus,veteranstatus,domesticviolencevictimstatus,politicalaffiliation,oranyotherfactorprotectedbyfederal,state,orlocallaw.The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.Requirements