Veterinary Hospital Manager

Job Description

Job Description

Are you a natural leader with a passion for animal care and team development?

Desert Tails Animal Clinic is seeking an experienced Veterinary Hospital Manager to partner with our new Medical Director during an exciting period of growth and transformation. This is a unique opportunity for a leader who is passionate about building a positive team culture, driving operational excellence, and making a lasting impact on the future of our hospital.

We're looking for someone who thrives on creating positive change, mentoring teams, and thinking outside the box to help grow the practice. The ideal candidate has prior veterinary leadership experience, enjoys developing people, and understands how to balance exceptional patient care with strong business performance. If you're energized by finding creative ways to increase revenue, improve efficiency, strengthen client relationships, and build an engaged, collaborative team, we'd love to meet you.

As our Hospital Manager, you'll work side by side with our new Medical Director and leadership team to shape the hospital's culture, lead daily operations, coach and develop team members, and implement new ideas that support both our staff and our long-term success. This is an opportunity to leave your mark on a hospital that is committed to continuous improvement and invested in building a thriving workplace for both its team and clients.

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, benefits and compensation**:

• This is a full-time, salaried position and schedule flexibility is required based on business needs.
• Compensation: $60,000-70,000 annual base salary*
• Bi-annual bonus opportunities: Based on hospital performance
• Hiring bonus package: Up to $2000 based on experience and credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Your Qualifications:

• 5+ years of leadership, business management, or operations management experience required.
• Veterinary hospital management experience strongly preferred; medical, dental, or healthcare practice management experience also considered.
• Previous veterinary experience (e.g., Veterinary Technician) required.
• Bachelor's degree, Certified Veterinary Practice Manager (CVPM), or equivalent combination of education and experience preferred.
• Proven ability to lead, coach, and develop high-performing teams.
• Experience managing budgets, staffing, scheduling, and day-to-day operations.
• Strong communication, problem-solving, and conflict-resolution skills.
• Proficient with business software and able to adapt quickly to new systems.

Desert Tails Animal Clinic is a veterinary practice in the heart of the community, offering high-quality care in a supportive and welcoming environment. We pride ourselves on building lasting client relationships, delivering compassionate medicine, and maintaining a strong focus on client education. Our team works in a fast-paced, team-oriented setting, where collaboration and communication are key to our success. We value work-life balance, professional growth, and creating a culture that blends professionalism with humor and heart. If you're looking to join a veterinary team that prioritizes patient care and team well-being equally, we’d love to meet you!

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.