Salesforce Architect

Job Description

About Persistent

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We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

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Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence? Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PE? Assessment 2025.

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About Position

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We are seeking a highly skilled Salesforce Architect with over 10 years of experience specializing in Service Cloud and Experience Cloud. The ideal candidate will possess a strong understanding of DevOps practices and tools, enabling them to effectively bridge the gap between development and operations. This role is critical in ensuring the successful design and implementation of Salesforce solutions that meet our business needs.

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• Salesforce Architect (Experience Cloud)
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• Location: Mettawa, IL
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• Experience Level : 10+ Years
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• Contract or FTE
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• Mandatory Skills : Experience Cloud, Service Cloud, DevOps
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What You'll Do:

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• Design and implement Salesforce solutions using Service Cloud and Health Cloud to enhance customer engagement and service delivery.
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• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
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• Lead the development and deployment of Salesforce applications, ensuring best practices in coding and architecture.
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• Provide technical guidance and mentorship to junior developers and team members.
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• Conduct system architecture reviews and performance tuning to optimize Salesforce applications.
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• Stay updated with the latest Salesforce features and industry trends to recommend improvements and innovations.
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Expertise You'll Bring:

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• 10+ years of experience in Salesforce architecture, specifically with Service Cloud and Health Cloud.
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• Hands-on experience with Salesforce development, including Apex, Visualforce, and Lightning components.
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• Strong understanding of Agile and DevOps Approaches, such as Jenkins, Git, and Docker.
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• Proven ability to design scalable and maintainable Salesforce solutions.
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• Excellent problem-solving skills and attention to detail.
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• Strong communication and interpersonal skills to work effectively with stakeholders.
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• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Application Architect).
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• Experience with Agile methodologies and project management tools.
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• Knowledge of integration patterns and tools (e.g., MuleSoft, Salesforce Connect).
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• Experience in data modeling and data migration strategies.
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Benefits:

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• Competitive salary and benefits package
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• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
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• Opportunity to work with cutting-edge technologies
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• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
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• Annual health check-ups
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• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
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Values-Driven, People-Centric & Inclusive Work Environment:

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Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

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• We support hybrid work and flexible hours to fit diverse lifestyles.
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• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
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• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
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Let's unleash your full potential at Persistent - persistent.com/careers

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"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."