Deposit Operations Specialist

Job Description

Job Description

Who We Are:

Seneca Savings is a proud community bank that has been serving the Central New York region for over 95 years. With deep roots in the area, we're committed to exceeding expectations by delivering big bank technology with a personal touch.

As a locally focused institution, our mission is to foster growth, empower success, and uplift the communities we serve, guiding our customers, employees, and partners toward achieving their financial dreams.

We operate five branch locations in Baldwinsville, Liverpool, North Syracuse, Bridgeport, and Manlius, and take pride in offering a workplace culture grounded in our core values:

• Driven Towards Success
• Team Oriented
• Customer First
• Positive Attitude

These values define who we are and how we work, both with each other and with the communities we proudly serve.

Join our innovative team and be part of a company that's committed to delivering exceptional service, enhancing lives, and making a difference every day.

Job Summary:

The Deposit Operations Specialist is responsible for the accurate, timely, and compliant processing of deposit‑related transactions and maintenance activities. This position is a subject‑matter operator role and does not include staff supervision. The role supports branch operations, digital banking, accounting, and compliance by ensuring deposit functions are properly executed and documented in accordance with bank policy and regulatory requirements.

Essential Job Duties and Responsibilities: (Additional duties as assigned)

• Process daily deposit operations including ACH, wires, check/item processing, debit card activity, mobile/remote deposit, and account maintenance
• Review and resolve exception items (NSF, returns, adjustments, stop payments)
• Perform general ledger balancing and reconcile deposit‑related suspense accounts
• Support Regulation E, Reg D, Reg CC, NACHA, OFAC, and internal compliance requirements
• Respond to branch and internal inquiries; research and resolve customer account issues
• Maintain accurate documentation, logs, and record retention in accordance with policy
• Assist with audits and examinations by compiling support and responding to requests
• Participate in testing for system upgrades, product changes, and process enhancements
• Maintain procedures and job aids for assigned functions

Supervisory Responsibilities:

• None

Qualification Standards:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• 2–3 years of deposit operations or banking back‑office experience preferred
• Working knowledge of core banking systems and payment platforms
• Strong attention to detail; ability to work independently and meet deadlines
• Solid understanding of deposit regulations and operational risk controls

Equipment, Machines, and Software Used:

• Basic Equipment and Machinery : Basic personal computer skills that include the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry. Ability to create spreadsheets, graphics, and reports using standard software applications.
• Ability to operate a computer, printer, scanner, copier, facsimile machine, telephone, adding machine, postage meter and calculator.
• Computer Software: Ability to utilize word-processing, excel spreadsheet, banking software and Adobe Acrobat with the willingness to learn new software as necessary.

Physical and Mental Requirements:

• While performing the duties of this position, the Deposit Operations Specialist may be required to, stoop, kneel, crouch, reach, sit, stand, walk, push, pull, lift, use fingers, grasp, feel, talk, hear, and perform repetitive motions.
• The physical requirements of this position may call for the ability to lift, move, push, pull, or otherwise exert up to 10-15 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting duties, using a computer terminal, and/or extensive reading.

Environmental Conditions:

There is no exposure to adverse environmental conditions. Work is performed in a typical office work environment.

Benefits:

• Paid Time Off
• Medical, Dental, Vision
• Short-Term and Long-Term Disability
• Accident, Critical Illness, Hospital Plans
• 401k with Matching (5%)
• Employee Stock Option Plan
• Flexible Spending and Health Savings Accounts
• Company Paid Life Insurance
• Tuition Reimbursement
• Opportunities For Advancement
• Employee Discounts

The base pay range for this position is $20 - $26 per hour. Exact offers will be determined based on job related knowledge, skills, and experience.