Shelter Operations Assistant

Full-time

Bridges Domestic Violence Center

Nashville, TN

Job Summary
Bridges Domestic Violence Center is seeking a dependable and compassionate Shelter Operations Assistant to join our team.
This is an entry-level position focused on providing practical, day-to-day support within our emergency shelter. The Shelter Operations Assistant helps keep the shelter safe, organized, clean, and running smoothly while also providing trauma-informed support to survivors of domestic violence and their families.
This position works under the direction of the Day Residential Manager and is a great opportunity for someone who enjoys helping others, working as part of a team, and doing hands-on work that makes a difference each day.

Job Responsibilities

Answer crisis hotline calls and provide appropriate support and referrals
Provide transportation for residents as needed
Assist with daily shelter operations
Help maintain cleanliness and prepare rooms for incoming residents
Assist with donations and basic resource coordination
Provide practical, day-to-day support to residents
Document hotline calls and client interactions in Apricot
Communicate resident concerns, disclosures, safety issues, or advocacy needs to a Residential Manager
Participate in staff meetings, trainings, and team communication

Perform other duties as assigned

Qualifications

High School Diploma or GED
Relevant work or volunteer experience preferred
Valid Driver’s License and Automobile Insurance
Ability to pass a criminal background check
Basic computer skills for data entry and electronic documentation
Ability to lift/carry up to 30 lbs.
Willingness to complete 40 hours of annual training

Additional Information

Benefits

Dental insurance paid by Bridges
Affordable employee-paid vision insurance
$35,000 term life insurance policy
Paid vacation beginning at 10 days annually
One week of vacation available after six months of employment and Two weeks after one year, with vacation increasing based on years of service

How to Apply

Email cover letter and resume to View email address on us.fitly.work

Details

Date Posted: August 25, 2026
Type: Full-Time
Job Function: Programs and Service Delivery
Service Area: Social / Human Services
Start Date: 09/14/2026
Salary Range: 18 - 19.50 Hourly
Working Hours: M-F 8a-4p

Apply

Vacancy posted 26 days ago

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