Shelter Operations Assistant

Job Summary

Bridges Domestic Violence Center is seeking a dependable and compassionate Shelter Operations Assistant to join our team.

This is an entry-level position focused on providing practical, day-to-day support within our emergency shelter. The Shelter Operations Assistant helps keep the shelter safe, organized, clean, and running smoothly while also providing trauma-informed support to survivors of domestic violence and their families.

This position works under the direction of the Day Residential Manager and is a great opportunity for someone who enjoys helping others, working as part of a team, and doing hands-on work that makes a difference each day.

Job Responsibilities

• Answer crisis hotline calls and provide appropriate support and referrals
• Provide transportation for residents as needed
• Assist with daily shelter operations
• Help maintain cleanliness and prepare rooms for incoming residents
• Assist with donations and basic resource coordination
• Provide practical, day-to-day support to residents
• Document hotline calls and client interactions in Apricot
• Communicate resident concerns, disclosures, safety issues, or advocacy needs to a Residential Manager
• Participate in staff meetings, trainings, and team communication

Perform other duties as assigned

Qualifications

• High School Diploma or GED
• Relevant work or volunteer experience preferred
• Valid Driver’s License and Automobile Insurance
• Ability to pass a criminal background check
• Basic computer skills for data entry and electronic documentation
• Ability to lift/carry up to 30 lbs.
• Willingness to complete 40 hours of annual training

Additional Information

Benefits

• Dental insurance paid by Bridges
• Affordable employee-paid vision insurance
• $35,000 term life insurance policy
• Paid vacation beginning at 10 days annually
• One week of vacation available after six months of employment and Two weeks after one year, with vacation increasing based on years of service

How to Apply

Email cover letter and resume to View email address on us.fitly.work

Details

• Date Posted: August 25, 2026
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services
• Start Date: 09/14/2026
• Salary Range: 18 - 19.50 Hourly
• Working Hours: M-F 8a-4p