ECM Care Coordinator

Job Description

Job Description

Description:

Access TLC is seeking a compassionate and motivated ECM Care Coordinator to join our San Fernando team.

As an ECM Care Coordinator, you will provide primarily in-office case management services while conducting regular field visits to patients in the community. You will play a key role in coordinating care, connecting patients to community-based services, and ensuring timely and efficient delivery of support. Field visits are a required component of this role.

Access TLC supports patients by arranging community-based and supportive services that enhance quality of life and promote independence. We are looking for someone who is eager to learn, compassionate, dependable, and a true team player.

Compensation

• $22.00/hour – Without a Bachelor’s degree
• $24.00/hour – With a Bachelor’s degree

Position Responsibilities

• Conduct patient assessments and develop individualized care plans
• Coordinate and monitor service delivery
• Maintain detailed progress notes and case records
• Conduct quality assurance reviews and collect required program data
• Perform field visits to establish ongoing eligibility
• Monitor patient safety and ensure services identified in the Individual Service Plan are implemented
• Address patient concerns and advocate for needed resources

Requirements:

Requirements

• Bachelor’s or Master’s degree in one of the following (preferred but not required for $22 rate): Social Work, Psychology, Counseling, Rehabilitation, Gerontology, Sociology, Health or Human Services.
• Clean California Driver’s License
• Reliable vehicle with insurance meeting state and/or organizational requirements
• Fluent in Spanish and English (preffered)
• Strong organizational, communication, and documentation skills