Customer Service Representative - Hybrid Potential

Job Description

Job Description

Looking for experienced customer service representatives to join a fast growing insurance company by assisting callers with plan and account questions. Located in downtown Omaha, NE. This position requires working onsite 5 days a week to start, a hybrid schedule can be obtained once fully trained. Qualified candidates must have a completed 2 or 4 year degree.

 

$19.00 / hour plus monthly bonus incentives

Monday to Friday with shifts available from 8:00am to 8:00pm

 

Job Responsibilities:

• Handle incoming customer calls
• Build rapport with customers and cover questions on accounts, billing, etc.
• Process account updates, payment, setup autopay, etc.

 

Job Requirements:

• Minimum 2 year completed college degree
• Minimum 2 years’ customer service experience in a single call center position
• Clear communication with the ability to use positive language
• Proven ability to handle multiple tasks at once
• Goal oriented focus
• Good mathematical skills; ability to do calculations quickly
• Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment

 

Remedy Staffing is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.