Small Dog PlayCare Attendant

Job Description

Job Description

Join Our Team @Topdogsf!Who We Are:
Top Dog SF is a leading professional dog training company in the Bay Area, proudly serving the community since 2004. Using modern, science-based positive reinforcement techniques, we help owners raise confident, well-rounded urban dogs. Locally owned and operated, we focus on employee development, promoting from within, and continually improving our services.

Our mission is guided by our D.O.G.S. Core Values:

1. Dedication to Positive Training: We’re committed to force-free, reward-based methods that strengthen the bond between dogs and their owners through compassionate care and communication.
2. Optimal Safety and Care: Our focus is on ensuring the health, safety, and happiness of every dog through small group sizes, professional expertise, and personalized attention.
3. Growth and Learning: We empower dogs and their owners with the tools, training, and support needed for lifelong success and enrichment.
4. Socialization and Community: We foster connections through structured play, enrichment, training, and community engagement to create well-rounded, confident dogs.

From our location at 2121 Taraval St. in San Francisco, we provide award-winning pet care, offering small-breed PlayCare, exercise, and training for puppies and dogs.

If you're passionate about caring for dogs and excited to be part of a supportive and dynamic team, we want to hear from you!

About the Role:
As a Small Dog PlayCare Attendant, you’ll create a safe, fun, and stimulating environment for our small canine clients. You’ll follow positive reinforcement training methods and plans to ensure consistency and build trust with the dogs in your care. From supervising playgroups to ensuring their well-being, you’ll play a vital role in their happiness and health.

Key Responsibilities:

• Supervise Playgroups: Oversee small dog playgroups, ensuring a safe and positive social environment.
• Follow Training Plans: Implement positive reinforcement training methods and follow behavior plans designed by Top Dog SF trainers.
• Basic Care: Feed, walk, clean up after dogs, and administer medications as needed.
• Cleanliness: Maintain high hygiene standards by sanitizing play areas, crates, floors, and common spaces.
• Health Monitoring: Observe dogs for any changes in behavior or health and report concerns to management.
• Engagement: Facilitate play and enrichment activities to stimulate dogs physically and mentally.
• Customer Service: Communicate with pet parents, providing updates and addressing inquiries. Handle check-ins and check-outs using our software (training provided).

• Experience: Prior dog care experience preferred, but not required – we’ll train you!
• Passion: A genuine love for dogs and commitment to their well-being.
• Understanding of Positive Reinforcement: Familiarity with or willingness to learn modern, science-based training techniques.
• Physical Fitness: Ability to stand, bend, and lift up to 50 lbs.
• Communication: Strong interpersonal and customer service skills.
• Problem-Solving: Ability to handle unexpected situations calmly and effectively.
• Reliability: Consistent attendance and punctuality are a must.
• Teamwork: Patience, empathy, and adaptability, with the ability to work both independently and collaboratively.

At Top Dog SF, you’ll work with a passionate team and enjoy these benefits after completing 60 full-time shifts:

• Competitive pay starting at $22/hour (based on experience).
• Quarterly performance reviews with potential for raises, bonuses, and Quarterly performance reviews with potential for raises, bonuses, and a supported career development path.
• Paid sick time (up to 80 hours/year) for ALL employees.
• Health Benefits: Group health insurance (50% covered) or monthly medical reimbursement (for full-time staff).
• Six paid holidays annually (for full-time staff).
• Monthly cellphone reimbursement (for full-time staff).
• Employer-sponsored IRA retirement account through Cal Savers.
• Paid training and professional development.
• A stable schedule with a well-established company rooted in the community.

• PlayCare Hours: Monday-Friday (7:30am–6:00pm)
• Shifts: Are 6-8 hours with either a 30 or 60-minute lunch break.
• Part-Time: Availability for a minimum of 3 days a week
• Full-Time: Availability for 4-5 days/week preferred.

Applicants must provide three professional references (one from a previous supervisor preferred).

First apply through Jazz Hr and upload your resume.  At Top Dog SF, we hire intentionally. Every candidate is asked to complete a short behavioral assessment called the Aptive Index as part of our application process.

Why do we use it?
The Aptive Index helps us understand how you're naturally wired — how you make decisions, handle routine, respond under pressure, and work with a team. There are no right or wrong answers. We use it to make sure this role is genuinely a great fit for  you , not just for us. Our best team members — including walkers who have grown into trainer roles — have taken this assessment, and it helps us set everyone up for success from day one.

It takes about 10 minutes and is completely confidential.

Complete your Aptive Index assessment here: 

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