Patient Administration Coordinator

Job Description

Job Description

About Star Sleep & Wellness…

For our patients, we are a sleep medicine office that treats multiple sleep disorders and strives to provide a medical experience that is unlike most others. We believe in building relationships with our patients to set them up for excellent lifetime care. As a team, we are culture-driven and future-focused. There are new developments in dental sleep medicine all the time and we are often at the head of the pack. See more about our team and our office at our website:

About the job…

Star Sleep & Wellness is growing!

We are looking for a full-time or part-time Patient Administration Coordinator for the front desk at our Florida location. As an Patient Administration Coordinator, you will set the first impression for our patients, so a friendly demeanor and excellent customer service skills are imperative. Medical experience is not required, but you should be comfortable using and learning a variety of technologies and software. It is also important that you are detail-oriented. Daily tasks will include (but are not limited to) greeting patients and checking them in, ensuring that patients have all needed documents/insurance cards, assisting with receiving deliveries, spreadsheet tracking, chart prep, and working closely with the clinical team. Our ideal candidate would be bilingual, but that is not a requirement.

Schedules include a full-time shift (Monday - Friday, 8:00 AM - 5:00 PM) or a part-time afternoon shift (Monday - Friday, 12:00 PM - 5:00 PM), with some flexibility based on business needs.

About you…

Regardless of position in the organization, these are the core values we look for:

• Value Reputation : Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You’ll be an ambassador for the practice’s reputation.
• Adaptable to Change : We’re always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented : You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes : You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to “do whatever it takes.”
• Do What You Say You understand that trust is built on consistency. You honor your commitments and always follow through, even when it’s challenging.

Ultimately, the most important thing we look for in team members is a desire to provide an amazing patient experience, and to learn and grow with us, regardless of prior experience.

With Florida being our newest location, initial training will be conducted within the Dallas-Fort Worth metroplex. All travel expenses will be fully compensated, and we will provide further details during the interview process.

Is this you?

Please apply! We would love to hear from you.

PS- We have anyone moving on to the interviewing stage complete a Berke assessment, found here. We encourage you to do that now if you'd like!

Due to high patient call volumes and clinic traffic, please do not call the office or stop by to check on the status of your application. No need to worry, we pride ourselves with prompt responses to applicants that have experience that aligns with our company needs.