Staff Product Analyst

Role Description

We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building:

• Grafana Assistant , our synchronous chat experience;
• Investigations , our asynchronous AI workflow for incident analysis;
• AI observability solutions , including Sigil .

You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions.

This is a highly cross-functional role. You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager.

If you’re excited about building strong product analytics capabilities and using data to shape the future of AI-powered experiences at Grafana , we’d love to hear from you.

Qualifications

• Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing).
• Experience defining and tracking success metrics for complex product areas, ideally including AI-powered features or workflows.
• SQL: writing complex yet efficient SQL is a daily habit for you.
• Data Visualization: experience with any of the following tools: Tableau, Looker, Omni, Hex, or of course, Grafana!
• Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git).
• Experience using AI-assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development.
• Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success.

Requirements

• A plus if you have knowledge about observability.
• Familiarity with Airflow or Prefect - generating ad hoc ETL jobs.

Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.