E-commerce Lead
BIO Protocol
Bio is a decentralized science protocol that helps launch and grow AI-driven biotech research. It enables scientists to raise funds, create value from their work, and distribute that value directly to their communities. Since 2023, Bio has directed over $50m to global researchers, offering an alternative to traditional pharma funding. Backed by investors like Binance Labs, Northpond Ventures, and Animoca Brands, Bio accelerates real-world therapeutics across longevity, brain health, fertility, psychedelic science, and more.
About Biofy
Biofy is Bio Protocol's commerce layer - a marketplace where cutting-edge, research-backed products created by decentralized science communities (BioDAOs) meet consumers. From longevity supplements to brain-health formulations, Biofy bridges the gap between decentralized research and real-world impact. We're building a new kind of e-commerce platform where product provenance is tracked on-chain and every purchase supports scientific innovation.
About the Role
We're looking for an E-Commerce Lead to own customer acquisition and drive growth for Biofy Shop. You'll operate across paid and organic channels - social, search, email, website - with an obsessive focus on optimization, reach, and conversion. This is a hands-on role for someone with D2C experience who knows how to acquire customers profitably and iterate daily as channels evolve. While experience matters, we believe drive and cultural fit matter most - if you're excited about our mission and passionate about shipping, we encourage you to apply even if you don't meet every requirement.
Responsibilities
- Own customer acquisition across all channels: paid social, paid search, SEO, email, content, and website
- Plan, execute, and optimize paid campaigns with a focus on CAC, ROAS, and conversion
- Continuously test and iterate - creatives, audiences, landing pages, messaging - to improve performance
- Build and optimize the end-to-end customer journey from first touch to repeat purchase
- Develop email/SMS lifecycle marketing to drive retention and LTV
- Analyze performance data daily and make rapid decisions to scale what works
- Collaborate with BioDAOs to craft compelling product stories and launch campaigns
- Manage and grow organic channels including social media, SEO, and community
- Support international fulfillment setup as we scale into new markets
Requirements
- 5+ years of health, wellness or supplement e-commerce experience at a D2C brand, with hands-on customer acquisition responsibility
- Proven track record of scaling paid channels (Meta, Google, TikTok) profitably
- Deep expertise in omnichannel marketing - paid, organic, email, website optimization
- Obsessive about optimization: you test constantly and let data drive decisions
- Strong analytical skills - fluent in CAC, LTV, ROAS, conversion funnels, and attribution
- Experience building e-commerce operations from early stage to growth
- Self-starter who thrives in fast-moving, autonomous remote environments
Nice to Have
- Familiarity with Shopify, Klaviyo, or headless commerce platforms
- Interest in Web3, blockchain, or decentralized communities
- Experience with influencer marketing or community-led growth
What We Offer
- Fully remote work with flexible hours
- Competitive salary and token-based compensation
- High ownership - you'll shape Biofy's growth strategy from day one
- Mission-driven work: every sale supports groundbreaking scientific research
- Collaborative team at the forefront of DeSci and biotechnology
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