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E-commerce Lead

Full-time

BIO Protocol

Bio is a decentralized science protocol that helps launch and grow AI-driven biotech research. It enables scientists to raise funds, create value from their work, and distribute that value directly to their communities. Since 2023, Bio has directed over $50m to global researchers, offering an alternative to traditional pharma funding. Backed by investors like Binance Labs, Northpond Ventures, and Animoca Brands, Bio accelerates real-world therapeutics across longevity, brain health, fertility, psychedelic science, and more.

About Biofy

Biofy is Bio Protocol's commerce layer - a marketplace where cutting-edge, research-backed products created by decentralized science communities (BioDAOs) meet consumers. From longevity supplements to brain-health formulations, Biofy bridges the gap between decentralized research and real-world impact. We're building a new kind of e-commerce platform where product provenance is tracked on-chain and every purchase supports scientific innovation.

About the Role

We're looking for an E-Commerce Lead to own customer acquisition and drive growth for Biofy Shop. You'll operate across paid and organic channels - social, search, email, website - with an obsessive focus on optimization, reach, and conversion. This is a hands-on role for someone with D2C experience who knows how to acquire customers profitably and iterate daily as channels evolve. While experience matters, we believe drive and cultural fit matter most - if you're excited about our mission and passionate about shipping, we encourage you to apply even if you don't meet every requirement.

Responsibilities

  • Own customer acquisition across all channels: paid social, paid search, SEO, email, content, and website
  • Plan, execute, and optimize paid campaigns with a focus on CAC, ROAS, and conversion
  • Continuously test and iterate - creatives, audiences, landing pages, messaging - to improve performance
  • Build and optimize the end-to-end customer journey from first touch to repeat purchase
  • Develop email/SMS lifecycle marketing to drive retention and LTV
  • Analyze performance data daily and make rapid decisions to scale what works
  • Collaborate with BioDAOs to craft compelling product stories and launch campaigns
  • Manage and grow organic channels including social media, SEO, and community
  • Support international fulfillment setup as we scale into new markets

Requirements

  • 5+ years of health, wellness or supplement e-commerce experience at a D2C brand, with hands-on customer acquisition responsibility
  • Proven track record of scaling paid channels (Meta, Google, TikTok) profitably
  • Deep expertise in omnichannel marketing - paid, organic, email, website optimization
  • Obsessive about optimization: you test constantly and let data drive decisions
  • Strong analytical skills - fluent in CAC, LTV, ROAS, conversion funnels, and attribution
  • Experience building e-commerce operations from early stage to growth
  • Self-starter who thrives in fast-moving, autonomous remote environments

Nice to Have

  • Familiarity with Shopify, Klaviyo, or headless commerce platforms
  • Interest in Web3, blockchain, or decentralized communities
  • Experience with influencer marketing or community-led growth

What We Offer

  • Fully remote work with flexible hours
  • Competitive salary and token-based compensation
  • High ownership - you'll shape Biofy's growth strategy from day one
  • Mission-driven work: every sale supports groundbreaking scientific research
  • Collaborative team at the forefront of DeSci and biotechnology
Vacancy posted 4 days ago
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