Grader Program Administrator

Grader Program Administrator Location: Santa Ana, CA – Onsite, five days per week; occasional domestic and international travel may be required. What You’ll Do Coordinate scheduling, calendars, room bookings, and logistics for Grader University sessions, onboarding, workshops, candidate trials, and related learning activities. Support the administration of Grader University, ensuring sessions are organized, documented, and executed smoothly. Support grader learning initiatives more broadly across PSA, including administrative and coordination support for AG training programs. Help coordinate onboarding for new grading team members by preparing materials, organizing training schedules, and supporting the trainee experience. Maintain detailed records of training participation, onboarding progress, session attendance, materials, and other learning documentation. Create, draft, write, update, and maintain SOPs, training guides, reference documents, onboarding materials, and other program documentation. Partner with the PSA Grader Learning & Development Manager, instructors, and grading leadership to ensure materials are accurate, current, and aligned with business needs. Support candidate vetting processes and assist the Talent Acquisition team with trial session coordination, including scheduling and administering baseline tests as needed. Gather feedback from trainees, instructors, and leadership to identify opportunities to improve training, learning materials, documentation, and program consistency. Contribute input on how the team teaches, how materials are structured, and how standards are reinforced and communicated throughout training. Collaborate with Talent Acquisition, Grading leadership, and Operations to support training, candidate evaluation, and broader learning initiatives. Who You Are 1-3 years of educational, learning, or training administration experience. Strong organizational skills and exceptional attention to detail. Excellent written communication skills and the ability to create clear, polished, and user‑friendly documentation. Comfortable drafting, writing, and updating SOPs, guides, and training materials for review and approval. Proactive, dependable, and able to manage multiple priorities in a fast‑paced environment. Interest in training, education, learning programs, and continuous improvement. Collaborative and able to work effectively with trainers, managers, and cross‑functional partners. Comfortable contributing ideas on training methods, materials, standards, and process improvements. Ability to handle sensitive or confidential information with professionalism and discretion. Familiarity with trading cards, grading, authentication, or the collectibles hobby is preferred. Hourly Range $24–$30 per hour, based on location, job level, prior experience, and skill set. Reasons to Join Us Health Insurance: full‑time employees are eligible for medical, dental, and vision coverage. Additional Benefits: fertility, commuter, and educational assistance. 401(k) Matching Plan: competitive matching to support future financial goals. Paid Vacation & Holiday Pay: full‑time employees receive paid vacation and ten company holidays. Employee Discounts: exclusive discounts on selected grading services. Flexible Hours: many teams offer flexible schedules and shift options. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable law. If you require accommodations to apply or interview due to a disability or special need, please email View email address on click.appcast.io. #J-18808-Ljbffr Collectors Universe, Inc.