Special Projects Coordinator

Looking for a fun and fast-paced career? Here at Fulfyld we pride ourselves in creating a fast-paced, fun work environment where employees are given opportunities to grow and develop in the company. If you’re looking for a challenging and rewarding career, you’ve definitely come to the right place! See open roles Fulfyld is looking for a detail-oriented Special Projects Coordinator to support the Special Projects Team Lead with our value-added services (VAS) work, especially Fulfillment by Amazon (FBA) prep, labeling, and kitting. The Special Projects Coordinator supports the Special Projects Team Lead by owning the preparation and closeout work behind Fulfyld’s value-added services. The Coordinator ensures each project is fully prepared before it reaches the warehouse floor, so associates can begin work immediately. This role also documents completed projects and supports additional work as needed, including outbound freight, disposals and donations, and inventory counts. This is a full-time, on-site, day shift (first shift) position reporting to the Special Projects Team Lead. Pay: $18.50-$21/hr. Key Responsibilities Work order management Monitor the Special Projects channel and Salesforce for new work orders. Confirm each work order has complete instructions, stock keeping units (SKUs), quantities, and attachments, such as FBA labels, bills of lading (BOLs), and pack lists, before work starts. Keep a daily project tracker showing status, due dates, carrier pickup dates, and what each open work order is waiting on. Update work order status in Salesforce and inventory status in Shipedge as work is completed. Post a completion reply on every project thread with final counts, box and pallet counts, weights, dimensions, photos, and labor time. Keep Account Managers informed as work orders move from intake to completion. Help prepare the Team Lead’s end-of-day and end-of-week progress summaries. Project prep: FBA, labeling, and kitting Review each new FBA, labeling, and kitting work order and build a prep checklist covering SKUs, quantities, locations, units per box, label types, and serial-scan requirements. Create and print all required labels before the job is released to the floor, including FBA box labels, product and overlay barcodes, and case and pallet labels. Look up inventory locations, then pull and stage product, components, boxes, and supplies in the project area. Stage each job with its work instructions or bill of materials (BOM). Flag missing information or materials to the Account Manager before work begins. Track labor time from start to finish, and capture photos, weights, dimensions, and final counts at completion. Step in hands-on as volume or deadlines require, especially on large FBA shipments and kitting runs. Additional project support Assist with recurring order batches, including printing batches and labels and handing work off to associates. Build and stage pallets for freight, disposal, donation, and client offboarding, and take weights and dimensions for freight quotes. Report carton and unit counts on disposals and bulk orders so the correct pick and pallet fees are billed. Perform cycle counts and recounts, and flag discrepancies to the Team Lead and Account Manager. Coordinate staging space and carrier pickup timing with Warehouse Management, and escalate missed pickups. Team support Keep work instructions and example photos for repeat projects up to date in the company Wiki. Keep label printers, supplies, and project materials stocked, and request replenishment before they run out. Cover routine coordination as needed. Qualifications Required One to two years of experience in warehouse, fulfillment, or third-party logistics operations. Experience using a warehouse management system (WMS), barcode scanners, and label printers. Strong attention to detail with counts, SKUs, and labeling specifications. Basic computer skills, including email, Microsoft Teams, and Excel. Ability to manage several projects at once and communicate status clearly in writing. Ability to stand, walk, bend, and lift up to 50 lbs. Availability for extended hours around FBA deadlines, carrier pickups, and peak season. Preferred Familiarity with Shipedge or a comparable WMS. Experience with Amazon FBA prep requirements. Experience with kitting or other VAS work. Experience with Salesforce or another ticketing system. Experience with freight, BOLs, and palletizing. Forklift or pallet jack certification. Fulfyld, LLC is an equal opportunity employer committed to fair and merit-based employment practices. All employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected under applicable law. We provide our employees with ample opportunities to grow and develop their careers, as well as explore other facets of our business. Connect with others We have a family-friendly atmosphere, where our team members are all considered a part of the Fulfyld Family! Work life balance We strive to provide a good work-life balance for all of our employees. We know that the key to success is happy employees! Team stories Grow together with us! Kelsey “The people I work with are simply amazing! The challenges that come with the intricacies of my job push me to become a better version of myself each day!” Brian “Fulfyld is a close-knit team where I feel empowered to develop my own ideas on innovation and improvement for the betterment of my team. I feel really involved in the planning of the work that affects me!” Megan “In the almost two years that I have worked at Fulfyld, I have found myself very happy with this job. The atmosphere here is fantastic and drama free. Every member of the Fulfyld family is kind and everyone genuinely cares for one another. I’m very thankful to be a part of a company that looks out for its employees and recognizes their potential.” #J-18808-Ljbffr