Restoration Supervisor

Servpro of Lafayette is hiring a Restoration Supervisor ! Servpro of Lafayette is a locally owned and operated full-service disaster restoration company that services Tippecanoe and all surrounding counties. Our mission is to help our community restore their lives and businesses with restoration, cleaning and reconstruction services. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. Benefits 401(k) matching Bonus based on performance Company parties Competitive salary Above Average compensation Employee discounts Free uniforms Health insurance Medical Insurance Opportunity for advancement Career advancement possibilities Paid time off Training & development Professional development On Call schedule bonus pay Key Responsibilities Represent yourself and the SERVPRO Brand in a professional manner at all times. Facilitate a positive customer experience and ensure customer satisfaction of services tracked with online reviews. Communicate clear expectations to Restoration Technicians / general laborers and supervise their activities. Coordinate and perform restoration processes according to IICRC guidelines as scheduled and ensure quality control. Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines. Document a detailed and accurate job file to support the services provided. Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly. Coach and train Restoration technicians. Communicate with Restoration manager and office staff on project progress and issues. Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned. Oversee facility and grounds maintenance, as assigned. Continue development of Restoration expertise in services, cleaning products, and equipment. Position Qualifications Valid driver’s license Clean driving record Ability to pass a criminal background check Must be available to work 40-60 hours per week, nights and weekends as needed. Must be available 1-2 weeks per month for rotating on-call schedule for after-hours emergencies. High school diploma/GED (Required) At least 1 year of restoration experience (required) Prior experience in a supervisory role (required) One-year experience in construction (preferred) IICRC certified (preferred) One year experience with Docusketch, Xactimate, Xactanaylsis (preferred) Skills / Physical Demands / Competencies Comfortable utilizing industry specific technology, computers, tablets, laptops Ability to learn to utilize company specific software, systems and processes. Clear and effective communication (oral, verbal, and email). Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Compensation: $21.00 - $23.00 per hour #J-18808-Ljbffr