Human Resources Generalist

Job Description

Job Description

About Company

1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative logistics solutions. With locations in Sparks, Nevada; Sacramento, California; Dayton, Ohio; and Hagerstown, Maryland, we are strategically positioned to serve customers across the U.S. Our mission is to serve our customers, team, and community while fostering a unique, employee-centered culture.

Our comprehensive services include warehousing and distribution, retail and e-commerce fulfillment, and transportation management, all designed to streamline operations and reduce costs for our customers. We also provide value-added services, such as re-packaging, labeling, and light assembly, to meet specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major retailers, ensuring transparent and efficient operations.

Our ability to serve some of the world’s largest retailers, including Walmart, Target, Costco, and Home Depot, reflects our commitment to quality and efficiency. At 1 Click Logistics, we prioritize our employees’ well-being, fostering a supportive and inclusive work environment that empowers our team to provide the exceptional service our customers expect and contribute positively to our community.

The HR Generalist at 1 Click Logistics will play a pivotal role in supporting all aspects of the human resources function, from recruitment and onboarding to employee relations and performance management. This dynamic role involves providing day-to-day HR support to both employees and managers while ensuring compliance with employment laws and company policies. The HR Generalist will help foster a positive workplace culture, drive employee engagement, and contribute to the overall success of the organization by implementing effective HR processes and solutions. Additionally, must be detail-oriented, well-versed in relevant software applications, highly organized, and capable of handling confidential information with discretion.

• Manage full-cycle recruitment, including job postings, screening resumes, conducting interviews, and coordinating offers.
• Oversee the onboarding process to ensure a smooth transition for new hires, including conducting orientations and ensuring all new hire documentation is completed.
• Collaborate with hiring managers to determine staffing needs and provide guidance on best hiring practices.
• Serve as a point of contact for employees regarding HR-related issues, providing support and guidance on workplace policies, procedures, and conflict resolution.
• Investigate employee complaints and concerns, work with the Director of HR and management to implement appropriate solutions.
• Promote positive employee relations and foster a collaborative company culture.
• Assist in the design and implementation of performance management processes, including setting goals, conducting evaluations, and tracking employee progress.
• Provide coaching to managers on performance improvement plans, employee feedback, and talent development.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Assist employees with benefits-related questions and guide them through open enrollment and other benefits events.
• Work with external vendors to ensure the proper administration of benefits programs and resolve any employee concerns.
• Ensure HR policies and practices comply with federal, state, and local employment laws and regulations, including FMLA, ADA, and EEO.
• Maintain accurate and up-to-date employee records, ensuring all documentation is in compliance with legal requirements and company policies.
• Conduct internal audits of HR files and records to ensure accuracy and compliance.
• Assist with identifying training needs across the organization and facilitate training programs or workshops to support employee growth and development.
• Support managers with the implementation of employee development plans and career path initiatives.
• Plan and execute employee engagement activities and events, contributing to a positive company culture.
• Implement retention strategies by analyzing employee satisfaction and turnover trends, providing recommendations to HR leadership.
• Performs other duties as assigned.

• Ability to address and resolve employee concerns and workplace conflicts efficiently and professionally.
• High attention to detail in managing employee records, benefits administration, and compliance documentation.
• Working knowledge of HR best practices, policies, and federal/state employment laws, with the ability to assist in compliance and employee relations.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent verbal and written communication skills, with the ability to effectively interact with individuals at all levels.
• Ability to handle sensitive employee data with discretion and maintain strict confidentiality at all times.
• Ability to analyze HR metrics and make data-driven recommendations to improve HR processes.
• Strong problem-solving skills and ability to work both independently and collaboratively.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in an HR Generalist role or similar HR functions.
• Strong understanding of recruitment, onboarding, and employee relations.
• Experience with HRIS systems (e.g., ADP, Workday, UKG).
• Proficiency in Microsoft Office Suite.
• In-depth knowledge of employment laws and HR best practices.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 25 pounds at times.

1 Click Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.