Director, National Accounts & Strategic Initiatives - Air & Water Solutions Pro

Job Overview Director, National Accounts – Air & Water Solutions Pro is responsible for leading strategic national account partnerships across GE Appliances’ Air & Water Solutions Pro channel while serving as a key commercial leader supporting overall business execution and growth. This role drives profitable growth, strengthens executive customer relationships, and develops long-term commercial strategies across key HVAC, plumbing, and water solutions partners. How You’ll Create Possibilities Strategic Leadership & Business Operations Serve as a trusted partner to senior A&W leadership and provide operational leadership across the business by helping prioritize, streamline, and drive execution of key initiatives and internal workflows Act as a delegate and proxy in meetings, customer discussions, and internal forums as needed to ensure continuity and progress Help reduce fragmentation by filtering and aligning day-to-day demands, ensuring leadership focus is directed toward the highest-value opportunities Drive business operating rhythms, including internal alignment cadences, business reviews, and cross‑functional coordination Identify gaps in structure, process, and accountability, and implement scalable solutions to improve organizational effectiveness Strategic Account Leadership Lead the overall commercial strategy and growth plans for assigned national account customers Develop customer‑specific business plans that drive revenue growth, market share expansion, profitability, and category penetration Identify new business opportunities and expansion strategies across HVAC, plumbing, and water solutions portfolios Drive long‑term strategic partnerships that position GE Appliances’ Air & Water as a preferred supplier within the Pro channel Monitor market trends, competitive activity, and customer insights to inform business strategy and decision‑making Support the development of structured national accounts organization, including future team design, account coverage models, and capability build‑out across key customers Executive Customer Management Build and maintain executive‑level relationships across assigned customer organizations Serve as the primary commercial leader and escalation point for strategic customer matters Lead complex negotiations involving pricing, contracts, rebate programs, promotional investments, and partnership agreements Deliver executive business reviews, growth updates, and strategic planning sessions with internal and external stakeholders Champion a customer‑centric approach that strengthens partnership alignment and overall customer experience Financial & Business Performance Deliver annual sales, revenue, margin, and operating plan commitments Own forecasting accuracy, pipeline visibility, and financial performance management across assigned accounts Utilize reporting tools, analytics, and market data to identify opportunities, risks, and performance trends Partner with Finance and Air & Water leadership to support profitable growth strategies and investment decisions Cross‑Functional Leadership Collaborate closely with Product Management, Marketing, Supply Chain, Customer Service, Operations, and Finance teams to align on customer priorities and execution plans Support go‑to‑market initiatives, product launches, customer programs, and operational improvements Partner with regional Area Sales Managers, Inside Sales teams, and independent manufacturer representatives to ensure consistent execution across all customer touchpoints Influence organizational alignment and drive accountability across cross‑functional teams Leadership & Culture Mentor and support the development of commercial talent and team capability Foster a culture of collaboration, accountability, innovation, and customer focus Contribute as a strategic member of the broader Air & Water Solutions leadership team Demonstrate inclusive leadership and strong partnership across internal and external stakeholders Basic Qualifications Bachelor’s degree from an accredited university or college or equivalent professional experience 10+ years of progressive sales, commercial leadership, or national account management experience Demonstrated success managing strategic or national customer relationships within a complex business environment Proven negotiation, communication, and executive influencing skills Strong financial, analytical, and business acumen Ability to lead cross‑functional initiatives within a matrixed organization Preferred Qualifications HVAC, plumbing, water heating, or related industry experience Deep understanding of Pro Distribution and contractor channel dynamics Experience leading strategic account growth initiatives and customer business planning Proven ability to deliver profitable revenue growth and market expansion Strong executive presence and relationship management capability Experience navigating large, complex customer organizations Data‑driven mindset with strong analytical and strategic planning capabilities GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to View email address on click.appcast.io #J-18808-Ljbffr Haier US Appliance Solutions, Inc.