Business Operations Manager

Since our founding, we’ve delivered over $1 billion in funding to more than 1 million customers and saved them over $500 million. At Possible, we’re building a new kind of consumer finance company, one that helps people stay out of debt rather than profit from keeping them in it. Team Introduction As a new member of the Biz Ops and finance team, you will work on the most interesting, cross‑functional, high‑impact and intellectually stimulating projects. Key responsibilities include developing and owning periodic product and business review processes, driving actionable insights from product KPIs and business metrics, partnering with cross‑functional stakeholders to prioritise initiatives against Possible's objectives, and owning strategic projects that support the business in achieving its goals. This highly visible role requires a high aptitude for analytical problem solving, project management, strategic communication and collaboration as you work cross‑functionally to develop and shape our business and financial strategy. This role reports to the Director of Biz Ops. The Role & Responsibilities Own product and financial health analytics and monthly business reviews for one of Possible's core product offerings, identify and monitor key performance metrics and develop actionable insights Collaborate with stakeholders from a wide array of functions including product, engineering, marketing, operations, and credit risk to develop sophisticated business cases that examine the ROI of business investments and product features Own unit economic model for a Possible product and drive real‑time insights into LTV and CAC payback Empower other cross‑functional stakeholders to make real‑time decisions on prioritisation based on impact to Possible's financial goals and objectives Manage complex, strategic cross‑functional initiatives critical to reaching our bold financial goals Ensure progress on priority workstreams and follow‑through of critical action items; help build decision‑making frameworks and deliverables Support annual planning and budgeting processes, goal setting (OKRs), and long‑term strategy and business opportunity evaluation What You'll Bring Must-Have 5+ years of experience in analytical roles (consulting, investing, data science, biz ops, strategic finance) Strong sense of ownership, intellectual curiosity, an ability to think creatively and thrive in a dynamic, ambiguous work environment Demonstrated commitment to Possible's mission and/or financial inclusion Excellent communication skills and an ability to manage significant cross‑functional projects when ownership and roles are ambiguous Ability to synthesize detailed analytic or financial information into clear and actionable information for a broad array of stakeholders High attention to detail but an equally important ability to zoom out to see the big picture and evaluate analyses with strategic goals in mind Collaborative and team oriented Preferred Excel expert with significant experience querying data for more complex analysis (SQL or similar, or strong desire to learn) Experience supporting and managing periodic business review and goal setting processes a plus Location and Benefits This is a hybrid position with a shared in‑office schedule of Monday, Tuesday, and Thursday. Our office is centrally located in downtown Seattle. The salary range for this role is $137,080 to $156,450. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come. For more information, see Our Company Overview. Learn more about us as a Public Benefit Company. #J-18808-Ljbffr Possible Finance