Student Services Specialist

Student Services Specialist

Position Title - Student Services Specialist

Campus - All

Department - Career Services

Full-time, Part-time, Adjunct - Full Time

Exempt or Non-Exempt - Exempt

Regular, Temporary, or Grant - Regular

General Description - The Student Services Specialist reports directly to the Assistant Dean of Advising, Career and Transfer. The role is multi-faceted and involves working with students, alumni, Union County Residents, and employers. The person in this role will assist and guide in developing individual Career Action Plans based on the assessment of their interests, values, skills and personality in alignment with the guided pathway for their major; pro-actively assist students and alumni in finding part-time and full time positions, as well as internships opportunities for academic credit and not-for-credit; assist in coordinating career fairs and/or specialized fairs and career panels. As a member of Career Services, the Student Services Specialist will perform other duties as assigned and needed to fulfill the mission of the department and the career success of our students.

Characteristics, Duties, and Responsibilities - • Contact employers to create and develop job and internship opportunities on behalf of students and alumni to ensure a wide range of opportunities related to the programs of study offered at the College;• Hire/supervise/evaluate Student Worker staff within the Career Services Center;• With the assistance of the Assistant Dean of Advising, Career and Transfer, manage all aspects of Career Services social media, including posting information on various opportunities, events, and responding to an inquiries in a timely manner;• Create/maintain a professional network that will allow Career Services to be informed of various internship/job opportunities;• Create/maintain a professional database using CollegeCentral Network (or other contracted vendor) as the central repository for professional contact information and current opportunities;• Maintain comprehensive records on various businesses, organizations, and employers;• On a weekly basis (and more frequently if necessary), conduct student placement follow-up activities and reports placement;• Maintain job placement follow-up records and reports weekly to supervisor when requested.• Assist individual students in developing Career Action Plans with short and long-term career goals;• Utilize appropriate computer skills to aid students in job searches and resume writing, including utilizing software such as OptimalResume (or equivalent), CollegeCentral Network (or equivalent), and Focus 2 (or equivalent);• Research, propose, and implement best practices on topics such as career-related activities, job placement and job retention;• Conduct workshops on related topics such as (but not limited to) cover letter and resume writing, networking and social media, interviewing, internships job search strategies, and other topics;• Review and critique cover letters, resume, and other career-related items that are posted on CollegeCentral Network, OptimalResume, developed in the Career Services Center or Student Services Center, submitted by students/alumni via email, or submitted via alternative means;• With the assistance of the Assistant Dean of Advising, Career and Transfer, monitor job/internship submissions and approve professional listings and job/internship opportunities on CollegeCentral Network;• Coordinate/develop/participate in various career fairs, recruitment efforts, and other hiring events relevant to student/alumni needs;• Assist in placing students/alumni in jobs/internships and monitor students' progress; Seeks to turn internship placements into jobs;• Conduct e-advisement in response to email inquiries for career assistance;• Plan and facilitate business and/or organizational campus visits and other career-related events;• Plan and organize career management workshops and events, such as Dress for Success programs;• Travel to other campuses, employers, and off-site career-related events as required;• Other duties as assigned by the Assistant Dean of Advising, Career and Transfer.

Education Requirements - Master's degree required in Higher Education, Human Resources or an equivalent combination of education and experience to demonstrate core competencies.

Experience - • Minimum of two years' experience in job placement, recruitment, or in college career services is required;• At least one year of experience in working with diverse populations in the career assessment and job search process

Competencies and Skills Required - • Interpersonal, communication, marketing, and relationship building skills;• High energy level with capacity to multi-task;• Computer skills: MS Word, Excel, and PowerPoint required;• Adept at learning new technology;• Experience in using job postings systems such as CollegeCentral Network preferred;• Knowledge of and experience in using Publisher, Illustrator, Photoshop to create marketing materials preferred;• Capacity to work independently while reporting initiatives and progress to the supervisor;• Skill in social media marketing: Facebook, Twitter, Instagram, and website maintenance;• High energy level with capacity to multi-task;• Valid driver's license and reliable vehicle;• Ability to work harmoniously with supervisors, co-workers and persons of varied educational experience, social and economic backgrounds required.

Physical Demands and Work Environment - • This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.• No or very limited exposure to physical risk.• Some travel required.

Salary - $60,163

We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJUnion College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.

Terms of Employment - Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Mandatory overtime is required throughout the year, especially at peak times. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.