Administrative Specialist - Omaha

Administrative Specialist - Omaha (Open)

The Department of Health and Human Services is seeking a motivated Administrative Specialist to support operations within the Office of Economic Assistance in Omaha. This role is ideal for a leader who thrives in a fast-paced environment, values public service, and is committed to helping individuals and families access essential programs. If you bring strong customer service skills, attention to detail, and a passion for leading teams, this is your opportunity to make a difference.

Why Join Us:

• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match on first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization
• Flexible Schedules

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.

What You'll Do:

• Supervise Office Specialists across Omaha locations
• Recruit, interview, hire, and train staff
• Build and sustain a high-performing, engaged team
• Monitor performance and handle disciplinary actions when needed
• Oversee daily office operations and customer service quality
• Manage building operations and support site functionality
• Attend meetings and provide operational data and updates
• Serve as a key liaison for Economic Assistance eligibility operations in Omaha

Requirements / Qualifications:

Minimum Qualifications: At least one year of post high school coursework or experience in: administration, office management, accounting, finance, planning, policy analysis and implementation, administrative/management analysis, operations research, program evaluation, research, or similar fields or in a field related to the programs or functions of the employing agency.

Preferred Qualification:

• 2 years of supervisory experience in a customer service setting

Knowledge, Skills, And Abilities:

Knowledge of:

• Federal and State laws and regulations governing work assigned
• Office management and record keeping methods and practices
• Administrative report preparation practices; research and administrative survey techniques
• Work planning and organizing; business computer and communication systems

Ability to:

• Interact with immediate supervisors and senior managers, employees, and the public to gain their cooperation and to establish work relationships
• Formulate and recommend modifications to operational directives to attain agency goals
• Apply management practices, techniques, and methodologies to assigned activities
• Collect, assemble, and analyze facts and draw conclusions to recommend solutions to problems
• Identify and interpret program-administrative requirements, policies, and regulations to provide guidance and advice
• Organize and present facts and opinions to managers and groups
• Learn the structure, functions, goals, and policies of the Department of Health and Human Services