Administrative Support Specialist

Job Description

Job Description

Job Title: Administrative Support Specialist

Organization: Boise City / Ada County Housing Authorities (BCACHA)

Type: Full-Time, 10-hour shifts from Monday – Thursday

Location: 1001 S. Orchard St., Boise, Idaho 83705

Salary: From $45,841.00

Do you have a passion for public service? The Boise City / Ada County Housing Authorities are currently seeking an Administrative Support Specialist to join our dynamic team. In this customer-facing role, you will be a crucial part of our front-line team, ensuring positive interactions and providing essential assistance to our clients.

Position Overview:

We are currently seeking an Administrative Support Specialist to join our team. Duties will include answering incoming calls and providing general program information and requirements, greeting clients, tenant accounts receivable and rent rolls, sorting and distributing mail, ordering office supplies, and collections. In addition, this position will provide clerical support to the various departments within BCACHA. This role requires strong organizational skills, attention to detail, and a customer-focused mindset. The individuals we serve are seeking housing and community assistance, and the successful candidate will contribute to making a positive impact on their lives during difficult situations.

Key Responsibilities include but are not limited to:

• Answer incoming calls, providing program information and requirements to clients, landlords, and the general public
• Greet and assist clients in a professional and friendly, compassionate manner
• Manage tenant accounts receivable, collections for landlord and tenant overpayments
• Maintain spreadsheets and databases with accuracy
• Provide clerical support to different departments within the Housing Authorities
• Perform basic bookkeeping tasks
• Conduct data entry tasks efficiently
• Sort and distribute mail efficiently
• Collect rent funds and prepare daily deposits
• Maintain and order office supplies as necessary
Qualifications:
• Servicefocused mindset with a genuine desire to assist the community
• Knowledge of modern office practices, procedures, and equipment
• Ability to work effectively and professionally with a diverse clientele
• Strong organizational and prioritization skills
• Clear and concise communication skills, both orally and in writing
• Previous experience in administrative support, preferably in a nonprofit setting

Basic bookkeeping, spreadsheet, and data entry skills

Benefits and perks:
• Four day work weeks:
• Health insurance (employee coverage as low as $10 per month)
• Dental and vision
• Participation in PERSI (Public Employment Retirement System of Idaho)
• 13 Paid holidays per year
• Paid vacation and sick time
Important Note:

All applicants must successfully complete a drug screening and background check prior to hire.

Equal Opportunity Employer:

BCACHA is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.