Administrative Secretary | Therapy and Rehabilitation | City Gate/Jerome (Contingent)

Administrative Secretary | Therapy and Rehabilitation | City Gate/Jerome (Contingent)

We are looking for an Administrative Secretary to join our collaborative team at Memorial Health!

What You'll Do:

Performs full registration for rehab service patients consistent with current Registration Department standards; conducts interviews with patients on the telephone and in person to gather demographic, financial and guarantor information and enters into the hospital information system; contributes to the financial effectiveness of the hospital by obtaining and scanning insurance cards; secures patient and guarantor signatures; processes admission materials; obtains pre-admission information from patients and physician offices and obtains required signatures; verifies authorized treatments on Medicare patients using the Passport system; accepts and processes payments per Patient Financial Services policy. Performs various clerical duties to assist with department administration (e.g. answers telephone and responds to routine inquiries; greets and directs patients and public); schedules patients for treatment; gathers and verifies information necessary to prepare, organize and maintain patient charts, records and other reports for department (e.g. statistical data, departmental daily charge verification, certification logs, etc.); submits and/or distributes information according to established procedure; demonstrates ability work flexible schedule to meet department coverage. Completes routine administrative tasks to assist department Director (e.g. composes routine correspondence for signature; schedules, arranges, and coordinates meetings and conferences, records meeting minutes, prepares and distributes meeting materials; assists department Director in maintaining department policies and procedures; orders and distributes department office supplies as needed, etc); prepares and maintains various financial, statistical, operational, and/or personnel records and reports; researches, compiles and interprets data for report preparation. Communicates needs to Director; maintains appropriate verbal, written and telephone communications; ensures all interactions are conducted in a professional manner; demonstrates philosophy of team concept; participates in department projects, attends committees as assigned and attends monthly staff meetings; greets and directs customers; ensures customers are made to feel welcome and comfortable. Communicates patient arrivals in a timely manner according to department policy and procedures; ensures patient flow to reduce wait times, provide a positive customer experience, and maximize clinical efficiency; maintains wait time standards as appropriate.

Requirements High school diploma; competency by education or training in office methods and practices; medical terminology; computer software/database management skills; three (3) years of clerical or secretarial experience.

Why Join Us:

• Supportive work environment that values collaboration, innovation, and professional growth
• Free membership to our employee wellness center
• Competitive salary
• Employee Recognition
• Free Parking
• Chance to make a meaningful impact on the lives of patients and families in our community

Location:

• Approx. 25 minutes away from Dublin, OH
• Approx. 30 minutes away from Hilliard, OH
• Approx. 30 minutes away from Delaware, OH
• Approx. 30 minutes away from Powell, OH

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources.