Field Specialist

Job Details Job Location: San Francisco - Hayward, CA 94545 Salary Range: $70,000.00 - $100,000.00 per year Audio Visual Field Specialist CTI has been a leading audio‑visual provider for over 36 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking and friendly and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high‑end audio‑visual and conference solutions. What Are We Looking For? We are looking for an Audio Video Field Specialist whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Someone who is passionate about audio‑visual technology. We take pride in our employees, who are known in the industry as customer‑focused problem‑solvers who can get the job done. This is not an entry‑level position; we are seeking someone with at least 4 years of experience with audio‑visual integration installations, commissioning, and services. Responsibilities Troubleshoot and resolve complex issues Conduct preventative maintenance to ensure all systems are operating at optimum levels Work with programmers as needed to load updated files Complete final product configuration, testing, and commissioning of system solutions Other tasks as assigned Fit Employees who fearlessly embrace the company culture; applicants who merely want to punch in their timecards are not what we are looking for. Can work independently with minimal guidance, but aren’t afraid to ask the right questions when help is needed. Has strong verbal and written communication skills and can be the face of the company to our clients. Does Experience Count? Education: Associate’s degree preferred, but not required. We take into account your experience/skill level and what you bring to the table. Customer Service Experience: A must! Our customers are #1 and we need someone who can take care of them, treating them as such. Attitude and Aptitude: Key! We need someone who is eager to learn and comes ready to tackle any situation. AV/IT Networking: Knowledge of the audio‑visual integration industry is a must. At least 4 years of experience with audio‑visual installations, commissioning, and service required. What’s in It for You? Our competitive compensation package includes: Competitive base salary (DOE). Employer‑matched medical and dental insurance (available after 60 days of employment). Employer matched 401(k) up to 3% (after 6 months of employment). Monthly bonus eligibility based on a results‑oriented incentive plan (after 3 months of employment). Graduated PTO program, all major holidays off, and three floating holidays available upon your first day of employment. Special gifts for significant life events, such as marriage, childbirth, and house buying. Cell phone reimbursement plan. Long‑ and short‑term disability 100% paid by CTI. Equal Opportunity Employer CTI is an equal‑opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #J-18808-Ljbffr Conference Technologies